Account Manager

SUMMARY:
An established company is for an Account Manager who will represent the company as a brand ambassador offering sales executive to clients.
Based in North West 

POSITION INFO:
Role responsibilities:

• Develop and manage relationships with a portfolio of customers in the mining sector in North West.
• Operate as a main point of contact for all matters specific to these sectors of customers.
• Gain a thorough understanding of customer needs to ensure the development of mining customers within the North West Region.
• Must already have business relations in this sector.
• Ensure the proposal of solutions and products that will address these customer needs and that once agreed upon, solutions are rendered immediately, or products are delivered timeously.
• Liaise with the relevant Managers as to ensure that customers’ expectations are managed in terms of large stock orders.
• Ensure that all customer problems, issues or complaints are resolved timeously to ensure that trust relationships are maintained.
• Ensure that the correct managers are involved with the negotiation of contracts and agreements.
• Ensure that the National Business Development Manager is informed of progress on a daily, weekly and monthly basis, of your activity

• Matric or equivalent.
• 2 years’ minimum experience in mining sector sales be an advantage.
• Must already have contacts within these customers.
• In the process of completing or a completed Sales or Marketing degree / diploma from an accredited institution will be an advantage.
• Good communication and interpersonal skills.
• Ability to solve problems and negotiate solutions.
• Report writing skills.
• Presentation skills.
• Computer literacy - Microsoft Office suite.
• Must reside in the region of responsibility.
• Knowledge relevant to the industry.
• Clear disciplinary record
• Clear Criminal Record.
• Clear Credit History.