Account Manager

SUMMARY:
Location: Somerset West, Western Cape
 
Position Overview
 
My client is looking for a driven, confident and results-oriented Account Manager with strong B2B telemarketing and sales skills to join their team. The successful candidate will be responsible for generating new business, developing relationships with corporate clients and maintaining existing accounts.

POSITION INFO:
Main Duties and Responsibilities 1. B2B Sales & Lead Generation: Proactively identify and research potential corporate clients and business opportunities. Conduct outbound cold calls to businesses to introduce our services and generate qualified leads. Identify key decision-makers within IT, procurement, facilities, finance and sustainability departments. Develop and maintain a strong sales pipeline through telephone prospecting, email campaigns and follow-ups. Book appointments, arrange meetings and generate opportunities for new business. Follow up on leads and prospective clients to convert opportunities into sales. 2. Account Management & Client Relationships: Manage and grow relationships with existing clients. Identify opportunities to expand services within existing accounts. Maintain regular contact with clients to understand their business needs and upcoming requirements. Provide professional service and ensure client enquiries are handled promptly. Build long-term relationships that encourage repeat business and referrals. 3. Sales Administration & Reporting: Maintain accurate customer records, prospect lists and sales activities. Update the CRM or sales tracking system with calls, leads, follow-ups and outcomes. Prepare proposals and coordinate with internal departments to meet client requirements. Monitor sales performance against agreed targets. Provide regular reports on leads generated, calls made, appointments booked and business secured Minimum Requirements Grade 12 (Matric) qualification. Previous experience in B2B sales, account management, telemarketing or outbound lead generation. Proven ability to make cold calls, engage decision-makers and generate business opportunities. Excellent verbal and written communication skills. Strong telephone etiquette, negotiation and persuasion skills. Good organisational skills and the ability to manage multiple client accounts and follow-ups. Proficiency in Microsoft Office, particularly Excel and Outlook. A proactive, resilient and target-driven approach to work.