Account Manager

SUMMARY:
My client is a leader in Medical Billing Software and urgently requires an Account Manager with minimum 2 years related experience.

POSITION INFO:

Essential experience:

Minimum of 2 years’ experience on the following:

• Multi account management within a medical bureau
• New business generation via adverts, marketing, trade shows, social media, website, cold calling etc.
• Must have experience with Facebook adverts
• Existing customer relationship management and reporting
• Sales forecasting
• Formal presentations/proposals to existing and prospective clients
• Must be familiar with the medical aid and private patient collection process for medical doctors or have experience in credit control within a bureau
• Computer literate Microsoft Office, excellent Excel skills

Main purpose of the job:

• Marketing of medical bureau services (debt collection) to medical practitioners. Some travel and overnight stays will be required.
• Assess customer needs and requirements
• Present or respond to all sales enquiries and do formal presentations/demo’s where/when required
• Prepare and develop presentations that explains our solution and the benefit to customers
• Generate new sales via adverts, marketing, trade shows, social media, cold calling, website etc.
• Create sales proposals for the year including budget proposal
• Responsible for relationship management with existing customers and regular monthly visits to discuss monthly reports and any queries. Document client feedback/queries and ensure feedback is given. Set up system/reminder for doctor and staff birthdays.
• Ability to do account assessments for potential new clients and existing clients
• Ability to explain monthly reports in detail and do breakdowns of monthly reports to present to existing customers
• Assist in organizing company functions like year-end functions, team building and customer gifts
• After customer sign up, assess medical aid payment arrangements and sign customer up to new arrangements where needed. Implement/create relevant billing documents where needed. Ensure smooth handover from the sale to implementation and support.
• Assist in signing new doctors with the medical aids
• Responsible for social media posts, Facebook and LinkedIn.

Apply now! 

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For more information contact:

Jeanel Lenders

Senior Recruitment Consultant

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