Account Manager

SUMMARY:
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POSITION INFO:

• Managing relationship between the client and agency.
• Track all your time with detailed notes.
• Attend and participate in scrums each morning - your role is to fight for your clients!
• Management of clients’ content calendars
• Management of clients’ budgets
• Budget tracking: has all ad hoc work been invoiced? Are set service budgets on track?
• Preparation of clients’ statement of work contracts, including updates to these when scope of work or commercials change
• Improvements to community management processes and development of new processes to constantly improve our services
• Weekly overview of all social media clients’ dashboards to ensure they are tracking well, with report back to client on a monthly basis
• Overseeing scheduling of all social media posts for all clients, briefed in to Social Media Coordinator. Ensure that all scheduled posts have gone out as planned.
• Consistent update of client records on Client Data sheets
• Meet with each retainer client on a monthly basis

NB! This job is now closed. You can apply for other jobs by uploading your CV.