Account Manager Public Sector

SUMMARY:
Our client a management consulting and information and communications technology (ICT) services company that facilitates the transformation of private and public enterprises to optimized, digitized organizations, currently seeks Account Managers

POSITION INFO:

Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives

Clearly communicate the progress of monthly/quarterly
initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales targets

Develop and set up new business opportunities
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with business development to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed
Contribute to the tender response preparation, submission and tracking. Be the sales lead in the bid management process

Requirements
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager or relevant role in Public Sector (minimum 3 years’ experience)
Minimum 5 years’ experience in the ICT sector (ICT infrastructure, software sales, Telecoms)
Solution selling and proposal presentation experience
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce or Microsoft CRM) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
Bachelor’s degree in Business, Marketing, Sales or relevant field

The succesful candidate must have strong relations in the public sector, familiar with the tendering process and strong sales experience with references.

To apply, please send a detailed CV to shantal@duncanssocoiates.co.za

NB! This job is now closed. You can apply for other jobs by uploading your CV.