Account Manager VAPS | Fourways

SUMMARY:
Account Manager VAPS | Fourways

POSITION INFO:

A leading financial services company is looking for a proactive and insightful Account Manager to join their team. The company is a holding company for some of South Africa''s most well-known insurance brands. They are pioneers in the financial services industry, focused on customer-centered innovation and service excellence.

The successful candidate will be responsible for conducting analysis to provide insights on customer-focused product solutions. This role involves promoting new and existing VAPS products to achieve sales targets and grow business profitability. The Account Manager will monitor sales data for a specific region to assist in developing market strategies and identifying new business opportunities. Other responsibilities include preparing data reports, interpreting trends, and translating insights into actionable recommendations.

Responsibilities also include:

• Developing and implementing relationship management plans for existing customer accounts.

• Collecting customer feedback to ensure needs are met and providing recommendations for changes based on their input.

• Ensuring compliance with company policies and procedures and with relevant regulatory codes.

• Acting as a subject matter expert for the team.

• Managing a portfolio of product projects.

Requirements:

• Education: A Grade 12 or SAQA accredited equivalent is essential. A relevant 3-year business degree or diploma, as well as a FAIS-recognized qualification, are advantageous.

• Experience: 3-5 years of essential experience in account, product portfolio, or partner management. Relevant experience in the financial services and marketing environment is advantageous.

• Skills: The role requires strong verbal communication, negotiation, and commercial acumen. The candidate must be proficient in standard office software, including the Microsoft Office Suite.