Activations & Operations Manager [Logistics sector/Field-based role - contract role]

SUMMARY:

POSITION INFO:
The Activations & Operations Manager owns everything that happens in the field. From the moment equipment leaves our storage facility through to ongoing site performance, this role is responsible for execution, quality, and growth. This is a hands-on, field-based position. The right person is highly organised, commercially minded, and thrives on ownership and accountability. Key Responsibilities Logistics & Installation Coordinate shopfitters, electricians, and all site contractors for new activations. Manage transportation, delivery, placement, and installation of chairs and equipment. Oversee branding, signage, and promotional material setup at each location. Maintain the storage facility and manage all inventory movements. Execute equipment swap-outs and implement contingency plans to minimise downtime. Operations & Maintenance Facilitate repairs through managed service provider relationships. Conduct regular site visits and quality checks across all active locations. Manage branded clothing and promotional assets for all activations. Staffing Source, screen, and present promotional staff candidates for approval. Train new staff using established scripts and onboarding protocols. Manage staff schedules to ensure full coverage across all activations. Performance Monitoring & Reporting Monitor and analyse performance data via the Nayax application across all centres. Provide regular reports comparing revenue targets against actual performance per site. Identify underperforming and high-performing locations and recommend strategic interventions. Flag operational issues and escalate with recommended corrective actions. Business Development Identify and evaluate new activation opportunities, including shopping centres, airports, and premium venues. Conduct site visits with management to assess opportunities and obtain rental rates. Initiate outreach and arrange meetings with prospective venue partners. Requirements Minimum 3 years' experience in activations, field operations, or project management. Strong logistics and stakeholder coordination experience. Comfortable working autonomously in a fast-paced, field-based environment. Tech-savvy and confident working with performance dashboards and reporting tools. Valid South African driver's licence and own reliable vehicle. Excellent communication and stakeholder management skills. Commercial mindset with a strong understanding of the relationship between operational performance and revenue generation. Advantageous Experience in retail activations, vending, or consumer technology environments. Previous experience managing promotional staff or field teams. Existing relationships with shopping centre management teams or landlords. Package Monthly Salary: R35,000 - R45,000 gross (negotiable based on experience) Contract Type: Fixed-Term (1 August 2026 - 31 December 2026), with strong potential for permanent appointment Start Date: 1 August 2026 Location: Field-based, Johannesburg and surrounding areas Please submit suitable CVs together with the candidate's introductory video. Candidates who have not provided both documents will not be considered