Administration Manager

SUMMARY:
Administration Manager

POSITION INFO:
Department: Administration Level: Tactical (junior management) Reports: Manages a team of 6 to 10 administration staff About the role We are looking for an Administration Manager to run the internal administration of a region, branch or department. You will oversee office services, keep financial records and reporting accurate, and develop and improve processes across departments. This is a hands-on supervisory role for someone who combines financial discipline with strong people leadership and a customer-first attitude. Key responsibilities Administration and contracts Provide ongoing assistance and advice on contracts Compile budgets and advise on budgetary management Finance Prepare, administer and interpret financial information Work with financial systems and keep accurate financial records Produce weekly and monthly financial forecasts Management and compliance Ensure compliance with relevant legislation Conduct internal administration audits and take part in external audits Manage rate adjustments and escalations Manage costings and take part in rate negotiations Delegate to and manage administration staff, including performance management Reporting Report on financial performance and budgetary matters Produce cash flow reports and manage cash flow Customer liaison Build and maintain strong relationships with customers, suppliers and senior management Requirements Qualifications (essential) Advanced Certificate (NQF Level 5) Diploma (NQF Level 6) Study field: Management Sciences (Office Administration) Experience Up to 5 years in support services or administration, including supervising or overseeing staff Experience negotiating with customers or suppliers on price, contracts or services Experience explaining products, services or systems to internal and external clients, and drawing up project briefs Competencies Insight and judgement: breaks down complex, open-ended problems and makes sound, well-considered decisions Compassion: genuinely cares about people and is approachable and supportive Relationship management: builds and maintains strong client and partner relationships Strategic focus: keeps the bigger picture in mind and turns it into action Expert advice: guides management on systems, process and technical matters Communication: clear and engaging in writing and in person, and keeps others informed Analytical ability: finds meaningful patterns in information to support decisions