Aftermarket Crushing Solutions Sales Manager

SUMMARY:
Lead Africa’s Crushing Aftermarket — Drive Strategy, Growth & Engineering Excellence.

POSITION INFO:
A leading global player in the crushing, screening, and rock processing space is looking for an experienced Aftermarket Manager to drive the aftermarket strategy across Africa.
This is a senior role suited to someone who thrives in heavy industry, understands plant environments, and can lead technical teams while growing aftermarket revenue across multiple territories.

2. Non-Negotiable Requirements

• BEng or equivalent in Mechanical / Metallurgical / Industrial Engineering (or similar).
• 5+ years’ management experience in mining, crushing, or heavy industrial equipment.
• Strong understanding of crushing, screening, vibrating equipment AND full plant lifecycle.
• Proven leadership capability across technical, service and aftermarket teams.
• African travel readiness (50%+ travel).
• Strong commercial, customer-centric, and safety-driven mindset.
• Advanced communication skills and ability to influence senior stakeholders.

3. Job Experience & Skills Required

• Lead and execute the aftermarket growth strategy across African territories.
• Develop and manage aftermarket teams, service capability, and technical support functions.
• Drive retention, customer engagement, renewals, and aftermarket agreements.
• Build and maintain high-level customer relationships across mining operations.
• Oversee technical problem-solving, root-cause analysis, and warranty management.
• Ensure accurate fleet, installed base and market share data.
• Promote digital tools, fleet digitalisation, and productivity reporting.
• Collaborate with territory managers to improve service delivery and aftermarket penetration.
• Strengthen supply chain efficiency through better forecasting and planning.
• Ensure full compliance with health, safety, quality, and environmental standards (16.2 responsibility).