Agent Sales Consultant

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001816/Lara

Date posted:

Wednesday, October 8, 2025

Location:

Cape Town, South Africa

SUMMARY:
One of East Africa's longest-standing safari companies is looking for a AGENT SALES CONSULTANT to join their team in Cape Town.

POSITION INFO:
In this roles you will be responsible for managing safari booking requests from travel agents, creating detailed and personalized itineraries, and ensuring exceptional service delivery from enquiry to post-travel feedback.

Candidate Requirements:

10-15 years experience in the hospitality & tourism industry
Experience in, and knowledge of Safari Sales is required (of East Africa Safari Sales is an advantage)
Good understanding of the safari tourism industry
Experience in dealing with and delivering on western business demands
Experience with travel & reservation systems
Skilled in designing detailed and individualized quotes for itinerary requests
Excellent sales and communication skills
Target-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environment
Experience in handling demanding situations and the ability to work well under pressure
Experience in and willingness to handle issues outside of office hours when required

Candidate Responsibilities:

Handling of safari requests from agents with planning, costing and accurate information within the required turnaround time
Meet and exceed individual, team and company targets
Proactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, and offering additional information as needed
Follow booking procedures set out in the operating manuals when booking all properties, vehicles, and activities that make up the safari
On confirmation complete the safari file with all the information required
Build and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales process
Follow up with agents after a safari for any feedback
Always looking for ways to increase sales and playing an active role in increase the performance of the sale team
Report any errors or issues to your line manager immediately on discovery
Provide proactive support to colleagues during peak or leave times

This is a live-out role.

Similar jobs you might be interested in:

Digital Agency Senior Paid Ads Strategist
Location: Stellenbosch
Salary:
Are you an experienced Paid Ads specialist with minimum five years experience? Our client based in Stellenbosch, has a hybrid position available (2 days in office, 2 days remote) which requires your Google Ads certification, strong skills in GTM, GA4, and campaign optimisation. This post needs a strong independent specialist who is an excellent with implementation, working with several c...
2 days ago

Intermediate Journey Specialist
Location: Cape Town
Salary: Monthly
Well known Inbound DMC based in Cape Town (hybrid working offered) is looking for an Intermediate Journey Specialist to manage and complete the booking confirmation and be fully responsible for the accuracy and financial health of each booking. Fostering and building a great relationship with the Travel Designers and Operations Specialists by strengthening that bond and partnership, communicating ...
10 days ago

Agent Sales Consultant
Location: Cape Town
Salary:
One of East Africa's longest-standing safari companies is looking for a AGENT SALES CONSULTANT to join their team in Cape Town.
11 days ago

Marketing Manager
Location: Cape Town
Salary: Monthly
Company offering extraordinary expeditionary routes in northern Tanzania, connecting guests with unscripted adventures in the Serengeti is currently recruiting for a Marketing manager. The scope of the required role encompasses the brand management to support the commercial business approach, which is inclusive of both conservation and tourism. The position ...
18 days ago

Finance Manager
Location: Cape Town
Salary: Monthly
Leading Inbound DMC based in Cape Town (hybrid working offered) is looking for a Finance manager. As a Finance manager, you will report directly to the Director, with responsibilities that include, financial planning, reporting, budgeting, forecasting and analysis, working closely with management to support the growth and profitability for various entities.
19 days ago

Assistant Hotel Manager
Location: Franschhoek
Salary: MR Monthly
Our Client is looking for a Assistant Hotel manager to join their team
26 days ago

HOST SUCCESS SALES CONSULTANT (Online Travel & Accommodation): Customer Service (AFRIKAANS Fluency)
Location: Waterfront
Salary: R12k - 14k per month + commission
HOST SUCCESS SALES CONSULTANT (Online Travel & Accommodation): Customer Service (AFRIKAANS Fluency)
30 days ago

Finance Manager
Location: Salt River
Salary: Market related
Opportunity for a Finance manager to manage a team responsible for the day to day financial activiti
40 days ago

Repair & Maintenance Manager - Hermanus
Location: Capetown
Salary: Market Related
Lead Maintenance Operations at a Premier Coastal Hospitality Property
83 days ago

Assistant Hotel Manager
Location: Capetown
Salary: Market Related
Join a Luxury Boutique Retreat Where Nature Meets Five-Star Hospitality
83 days ago