Apple/Linux Senior Support Specialist

 

Recruiter:

TalentLink

Job Ref:

1515913058

Date posted:

Wednesday, June 22, 2022

Location:

Durban, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

  • Log calls and provide support and feedback/follow ups to users, Helpdesk and Management
  • Maintain calls on Helpdesk System
  • Offers desktop/laptop support to users
  • Provides printer support
  • Installs new Mac and windows desktop, laptops and printers
  • Perform user administration on Linux servers and infrastructure
  • Provides 1st, 2nd and 3rd line support on applications and Apple/Linux systems
  • Recording, tracking and reporting of inventory management of software, hardware, licenses and other IT supplies in accordance with policies and procedures
  • Adherence to best practise guidelines as communicated to the IT team
  • Standardise installations
  • All Hardware and Software installations on Apple/Linux products
  • Troubleshooting and problem solving of Apple/Linux Servers and systems
  • Monitoring and management of storage / archiving solutions
  • Monitoring of servers performance
  • Performing of regular backups as per data
  • Documented data recovery plan
  • Network troubleshooting
  • Manage and maintain PABX system and connectivity
  • Ensure Asset management and license tracking software is kept up to date and accurate
  • Ensure security of services, network and data in accordance with company policies and producers

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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