Application Engineer

SUMMARY:
Our client based in Nigeria is looking for an Application Engineer to deploy revenue management and vending prepayment solutions to customers locally and internationally.

POSITION INFO:

Qualifications

• Degree in Information Systems or related qualification
• A+, N+, MCDBA, MCSE are advantageous
• Database maintenance and Microsoft SQL scripting qualification
• SQL report writing qualification
• Project management qualification is advantageous
• At least 4 years’ experience in the information technology industry and/or prepaid metering industry
• Experience in Microsoft SQL server and related platforms
• Experience in networking and telecoms, covering Microsoft applications, database platforms,
• Drivers licence

Competencies

• Understanding of the relationship of any specialised role to the context in which the work is carried out, the
• business and the needs of those who will use the end product
• Able to use Microsoft Projects
• Familiar with available tools, methods, procedures and/or equipment associated with specialisation.
• Has adequate technical depth to make correct choices from alternatives
• Excellent written and verbal communication skills – especially writing professional reports
• Strong telephonic and email etiquette
• Excellent Microsoft Office skills
• Negotiation and networking skills
• Professional approach
• Commitment to customer service
• High level of integrity and confidentiality
• Able to work under pressure
• Highly self-motivated

Responsibilities

• Ensure that the scope for the project is analysed and well documented
• Ensure the timely completion of the project per the original and agreed upon timescales and that all time is logged correctly
• Ensure all expenditure on the project is within the agreed budget and look for ways to reduce costs
• Ensure that project deliverables are of an acceptable standard and will satisfy the requirements and business drivers
• Ensure all standard operating procedures are adhered to
• Communicate improvement possibilities and participate in improvement initiatives
• Assist in building an effective project team
• Document all processes and train internal and customer staff using Company solutions
• Provide reporting on all project related activities
• Identify, analyse, weigh and procure action plans to counter risks
• Analyse existing SQL queries for performance improvements
• Develop procedures and scripts for data migration
• Develop procedures and scripts for data integration
• Develop, implement and optimize stored procedures and functions using T-SQL
• Deployment and execution of software solutions
• Respond to phone/e-mail inquiries within 24 hours of receipt
• Provide day-to-day technical support for all Company and third party products
• Assist with setting up lab environments per customer / tender specifications.
• Training on hardware and software solutions
• Install, configure and troubleshoot the MS operating systems and products installed on those systems
• Update incident entries with clear informative written English, without jargon or the use of acronyms
• Interface when necessary with internal stakeholders to obtain any assistance required
• Build appropriate and useful reporting deliverables utilizing SQL Server Reporting Service (SSRS) and QlikView
• Review and interpret ongoing business report requirements
• Constructively participate as a member of the wider Company team
• Undertake any other tasks or one-off projects which may be assigned from time to time
• Ensure protection of the company’s commercial interests always and in all circumstances
• Take all practicable steps to ensure personal safety and the safety of others as a matter of priority
• Demonstrate professional skill and a high standard of fairness and integrity
• Cooperate and communicate effectively with project managers and other project participants to provide assistance and technical support

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NB! This job is now closed. You can apply for other jobs by uploading your CV.