Senior Level 1 Application Support / DBA Engineer

SUMMARY:
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POSITION INFO:
An established organization specializing in Data and Analytics services is seeking a highly skilled Senior Level 1 Application Support \/ DBA Engineer to join their dynamic team. This role offers a unique opportunity to support mission-critical enterprise environments, ensuring operational stability and resilience across multiple data centres. Perfect for professionals with a strong operational mindset and a passion for troubleshooting complex technical issues, this position plays a vital part in driving technological excellence and service reliability. Duties: Provide Level 1 and Level 2 application support across enterprise platforms and services Monitor application health, system availability, database performance, and infrastructure stability Investigate, troubleshoot, and resolve production incidents within agreed SLAs Support Java-based enterprise applications in production environments Assist with application deployments, environment validations, and operational readiness activities Support PostgreSQL database environments, including replication monitoring and connectivity troubleshooting Collaborate with infrastructure services, including load balancers and monitoring platforms Develop and maintain operational scripts using Bash and Python Contribute to continuous improvement of monitoring, alerting, and operational support processes Work closely with development, infrastructure, DBA, and DevOps teams to maintain platform resilience Requirements: Minimum 5 years’ experience in application or infrastructure support in production environments Strong Linux administration and troubleshooting skills Experience supporting enterprise applications Exposure to PostgreSQL or similar relational databases Knowledge of monitoring and observability platforms such as Prometheus and Grafana Excellent troubleshooting and root cause analysis capabilities Familiarity with high-availability, failover, and replication environments Scripting experience in Bash and Python Understanding of networking fundamentals (DNS, TCP\/IP, HTTPS) Experience with Jira or similar operational workflows Nice to Have: Exposure to Kafka, distributed systems, or Keycloak CI\/CD pipeline experience, Docker, Kubernetes or OpenShift familiarity Java application support experience Background in financial services or insurance industries Relevant certifications in PostgreSQL, Linux, or cloud technologies What We'll Give You: A challenging role within a supportive, innovative environment Opportunities for professional development and growth A hybrid work model with flexible onsite arrangements Competitive remuneration package, negotiable based on experience If you are ready to play a crucial role in maintaining and enhancing operational excellence in a fast-paced environment, we invite you to apply now. Join a team where your expertise makes a tangible impact and your growth is supported at every step.