Application Support Analyst

Est. in 1997, hosting 12 offices around the globe (including Singapore and New York), our client is a Global Merchant Commodities Firm specializing in energy and its associated industries. In launching their Cape Town, Waterfront based office, they are looking for a Senior Application Support Analyst to assist in maintaining their world class brand.

Responsibilities
• Thorough knowledge of business processes in assigned area of responsibility
• Perform initial positive and negative testing for solutions prior to releasing for user acceptance testing
• Ability to quickly learn and adapt to new technology features as needed to support business goals
• Ability to work with internal technology teams
• Active engagement with Business functions
• Create support requests and work with vendor support teams, as needed, for defects, upgrades, etc.
• Create and update reports; implement changes to report.
• Ability to manage multiple initiatives with competing priorities
• Ability to work under pressure and meet tight deadlines
• Ability to adapt in a fast-moving and changing culture

Skills
• Experience with commodity trading and risk platforms advantageous
• Strong experience working with PL/SQL and SQL
• Python scripting experience
• Cloud based applications support
• BI tools experience