Area Manager

SUMMARY:
Our client in the Retail Industry is seeking to employ an Area Manager to join their team in East London.

POSITION INFO:

Job Purpose: 

• The Area Manager is responsible for all operations in his/her business unit.

• The Area Manager assists the Operations Manager to make careful considerations of all aspects in the business unit before making a business decision.

• The Area Manager is responsible (with the Operations Manager) for business unit goals, decisions, plans, implementation and evaluation of performance.

Job Description: 

Asset Management

- Responsible for the branch as a whole, ensuring that the outside of the store is kept neat and tidy and that inside fixtures and fittings are accounted for and maintained

- Co-ordination of janitorial and repair services.

Stock Control

- Is responsible for all stock and will be held accountable for all overages and shortages.

- Should ensure control of inventory.

- Prepare requisitions to replenish stock. Identify and report on slow selling items.

- Stock loss action plan Merchandising

- Manage the quality and quantity aspects of the merchandise assortments.

- Co-ordinate the layout of shelves and merchandise of seasonal and sale displays.

- Identify new ways of promoting merchandise.

- Ensure required housekeeping standards at all times.

- Ensure that there is an equal standard throughout the stores.

Marketing and Sales

- Manage the implementation of all marketing promotions to ensure maximum sales opportunities are exploited.

- Achieve and exceed store sales targets.

- Actively participate in promotions, stay up to date with current advertising and provide sales leadership to staff.

- Stay current with products, marketing and pricing of area retailers with similar products.

Admin and Cash

-Ensure that the standard of administration and procedures in store are met.

- Make certain that business direction and strategies are followed.

- Ensure that the responsible persons are following proper procedures when handling all store cash. 

-Check and verify these documents daily.

- Manage controllable expenses as this directly affects the profitability of the branch.

Management of Staff - Assign employees to specific duties.

- Encourage, assist and train employees to become a motivated sales force.

- Manage performance and development of staff

- Ensure that all procedures and policies are being followed and enforce disciplinary action when necessary.

- Determine when extra temporary staff is needed and recruit same.

Customer Service - Must possess strong customer service and communication skills and the ability to apply a friendly and enthusiastic manner on a daily basis.

- Train staff in customer service.

- Assist customers with enquiries and complaints.

- Continuously satisfy customer needs and attract clientele

 Job Requirements: 

- Operations Management diploma/degree or relevant/related Retail NQF 5/diploma.

- Minimum of 5 years’ experience in a Clothing Retail operations environment as a Manager or Store Manager.

- Valid code 8 drivers licence endorsed

- Willingness to travel

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