Assistant Contract Manager CPT

SUMMARY:
Job Title: Assistant Contract Manager - Housekeeping 
Location: Western Cape - Cape Town 
Industry: Hospitality & Facilities Management 
Type:  Full-Time      / Environment: Service Driven 

About the Role
Our client is looking for a highly motivated, hands-on Assistant Contract Manager with strong people skills and practical experience in Housekeeping and Cleaning Operations within the Hotel and Hospitality sectors to join their team in the Western Cape. In this role, you will work closely with the Contract Manager and the hotel's Executive Housekeeper to support daily operational execution, maintain immaculate hotel hygiene standards, and supervise on-site cleaning staff across shifts.

POSITION INFO:
What you'll be doing Supervisory Leadership & Team Support: Assist in directing, motivating, and supervising site cleaning teams and room attendants across rotating shifts; coordinate daily shift rosters, manage shift attendance, and conduct on-the-floor operational training. Housekeeper Collaboration & Quality Control: Work closely with the hotel Executive Housekeeper and site management; conduct regular floor and room inspections to ensure hotel-grade hygiene, quality, and turnaround standards are consistently met. Operational Execution & Client Relations: Support the Contract Manager with daily client queries, SLA compliance, and immediate service delivery adjustments. Stock & Resource Management: Assist in monitoring cleaning chemical usage, issuing site consumables, auditing equipment maintenance, and keeping accurate inventory registers. Health & Safety Compliance: Ensure strict adherence to Occupational Health and Safety (OHS) standards, color-coding sanitation protocols, chemical safety (MSDS), and workplace rules. What you'll need Minimum 2-4 years of supervisory or team-lead experience strictly within Housekeeping and Cleaning Services (Hotel, Resort, Lodge, or Hospitality environment). Strong interpersonal and communication skills with a proven ability to lead floor staff, address operational challenges, and liaise professionally with hotel stakeholders. Industry Knowledge: Good working knowledge of hotel housekeeping standards, cleaning equipment, chemical handling, and room inspection protocols. Shift Availability: Fully available and willing to work flexible shift rosters, including night shifts, weekends, and public holidays as required by hotel operations. Transport: Must have reliable, dependable transport to and from work for scheduled shift handovers in the East Rand. Qualifications: Matric pass; Tertiary qualification in Hospitality, Operations, or Facilities Management is advantageous. What is in it for you? Competitive Remuneration: R16 800 CTC (includes 5.25% provident fund contribution). Dynamic Environment: A high-performance culture focused on leadership development, teamwork, and service excellence. A Few Things to Know Environment: Fast-paced, active on-the-floor supervision, and service-focused. Schedule: Shift work required (day, night, weekend, and holiday rotations depending on site requirements). Transport: Reliable transport to ensure punctual arrival for shift handovers is essential. Ready to Apply? Click Apply and please complete your application in full. If you don't hear from us within 3 months, your application was not successful. However, we may contact you for other roles in the future (with your permission). Data Privacy Notice By applying, you consent to Elchemie processing your personal data for the purpose of job matching. Your data will be securely stored and shared only with trusted service providers and clients.