Assistant SPA-Manager

Recruiter:

Miranda Forrester Spa & Beauty Placements

Job Ref:

47489393

Date posted:

Wednesday, November 26, 2025

Location:

Cape Town, South Africa

SUMMARY:
-

POSITION INFO:

ASSISTANT SPA MANAGER (Spa Management Assistance, Business & Therapies)

LOCATION: Tokai - Cape Town's Southern Suburbs, W-CAPE (South Africa)

REPORT TO: Spa Manager / Spa Director

TRADING HOURS & SHIFS:

Monday - Sunday
08:00am - 17:00pm / 09:00am - 18:00pm
Open or Close shift rotation
1 Weekend off per month + Days off in the week

SALARY & COMPANY BENEFITS:

R15,750 per month
Commission earned on retail & services
Company benefits (Provident Fund, Savings Plan, Wellness Program Incentives)

START: ASAP / 01 December 2025

EMPLOYMENT TERMS: Full-time / Permanent

MINIMUM REQUIREMENTS:

Beautifully groomed & professionally presentable
Confident in English language (Speak, Read & Write)
At least 2-Years in an Assistant Managerial position of a luxury day/hotel Spa or cruise-ship spa
Certification from a recognized Training facility with qualifications in either Spa / Beauty / Cosmetology / Spa Management
Computer literate with booking systems, emails and reports including ESP, MS Office (Excel)
City & Guilds / ITEC / CIDESCO / CIBTAC / SAAHSP
Knowledge of and ability to sell spa products
Own, reliable vehicle is required
Reliable transport and reside in the Southern Suburbs (Tokai / Steenberg / Westlake / Bergvliet / Claremont etc.)
Sales driven - this will benefit your income and demonstrate to your team

DUTIES SUMMARY:

Assist the Spa Manager with overall operations and day to day management of the spa (team, admin, guests etc.)
Manage the spa in the absence of the Manager
Report to the Spa Manager / HR Director
Facilitate training and implementation of SOP's - ensuring the team is updated and on par with protocols
Oversee the front of house team and assist where operationally required (bookings / marketing / guest liaison etc)
Ensure overall optimal performance from the team
Perform therapies where operationally required in the case of absent therapist / VIP guest

DESIRED SKILLS & PERSONALITY TRAITS:

Comfortable leading a large, diverse, team of spa & wellness professionals
Emotionally resilient
Tick-skinned (with a large team comes a variety of personalities)
High integrity
Values and exudes, professionalism
Reliable and trustworthy - dependable
Able to work in a high-pressure environment
Guest-centric
Solutions driven - can do attitude

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