Associate Analyst Consultant

SUMMARY:
Our Client is looking for a  Associate Analyst Consultant to join their team

POSITION INFO:
Location: Bateleur House – JHB

About Roll

As a member of the Centre of Excellence Team, this role plays a crucial part in fostering a culture of excellence and continuous learning within the organization. Collaboration across various departments is required to identify areas for improvement, develop best practices, and support the successful implementation of initiatives.

Key Outputs:

• Analysis and documentation of business processes
• Testing and QA of business processes and productivity
• Defining business process and activity SLAs
• Liaising with business analysts and providing input into business process design and modelling
• Administering support systems
• Administering team systems
• Acting as a team player
• Serving as a process champion
• Serving as a customer champion
• Providing solution-driven support
• Building strong working relationship

• Microsoft Office (Excel essential)
• Zoho knowledge preferable
• Data analysis, manipulation, and insight generation essential
• Travel sector exposure, particularly tour operations, preferable
• Six Sigma methodology and approach preferabl

• Strong verbal and written communication skills
• Strong understanding of business processes
• Understanding of organizational structures
• Data analysis capability
• Analytical mindset with strong communication and interpersonal skills

• 0–2 years’ experience in this discipline
• Relevant Bachelor’s degree beneficial
• Business analyst or process analysis qualification beneficial