Associate Technical Consultant

SUMMARY:
This role supports the delivery and optimisation of document and process automation solutions across enterprise customers.

POSITION INFO:

Associate Technical Consultant

Join a growing automation specialist supporting digital transformation across EMEA.

Remote | R20 000 - R30 000 per month

About Our Client

A specialist provider of intelligent document transformation and smart automation solutions, partnering with leading technology vendors to streamline workflows, improve data quality, and drive efficiency. With continued growth across the EMEA region, the team offers a collaborative, expert-driven environment where innovation is valued.

The Role: Associate Technical Consultant

This role supports the delivery and optimisation of document and process automation solutions across enterprise customers. Working closely with senior consultants and project managers, you''ll play a key part in implementation, configuration, and ongoing technical support. It''s a hands-on role, ideal for someone looking to grow into senior consultancy or architecture.

Key Responsibilities

• Minimum 3 years experience implementing and supporting enterprise software solutions
• Assist with implementation and configuration of document and process automation platforms
• Provide post-implementation support and continuous solution improvement
• Troubleshoot and resolve technical issues, escalating when necessary
• Collaborate on solution design, integration requirements, and project documentation
• Participate in client workshops, training, and knowledge transfer
• Contribute to delivery methodology and best practices
• Support pre-sales activities with demos or technical input when required

About You

• 3+ years experience with enterprise software delivery (automation, workflow, or ECM environments preferred)
• Certified in one or more of the following:

Tungsten (Kofax) TotalAgility

Tungsten (Kofax) Capture

Tungsten (Kofax) Transformation

Tungsten (Kofax) Communications Manager

DocuWare

• Strong troubleshooting and analytical skills
• Excellent communication and customer relationship-building skills
• Able to manage multiple priorities in a dynamic project environment
• Multilingual capabilities (Dutch, English, German) advantageous
• Familiarity with APIs, system integration, or cloud/hybrid environments is a plus
• Willingness to travel for occasional onsite customer engagements