BI Analyst

SUMMARY:
Join a dynamic, technology-driven financial services organisation where data and analytics play a key role in driving collections performance and operational excellence. This opportunity is ideal for a Business Intelligence Analyst who enjoys optimising payment strategies, leveraging data to improve business outcomes, and collaborating across multiple teams to deliver innovative collection solutions.

A leading financial services organisation is seeking a Business Intelligence Analyst to join their Collections team. The successful candidate will be responsible for optimising debit order collections, enhancing payment success rates, and driving continuous improvements through data analysis, strategy development, and process optimisation.
 
This role offers the opportunity to work closely with cross-functional teams across Data, Credit Risk, IT, Operations, and Finance while contributing to strategic initiatives that improve collections performance, reduce transaction costs, and ensure compliance with industry regulations. Join an organisation that values innovation, collaboration, and continuous improvement within a fast-paced environment.

POSITION INFO:
Key Responsibilities: Manage and monitor the day-to-day performance of debit order collections and authentication processes. Design, implement, and optimise collection tracking and pay-day strategies to maximise payment success. Analyse collections data to identify trends, risks, and opportunities for operational improvement. Reduce transaction costs by identifying inefficiencies and implementing process enhancements. Ensure compliance with applicable payment regulations, industry standards, and legislative requirements. Job Experience and Skills Required: Relevant tertiary qualification in a quantitative, analytical, or related field. 5+ years of experience within debit order collections, payments, preferably within financial services or unsecured lending. Strong understanding of the National Credit Act, collections processes, and debit order authentication frameworks. Proven experience developing and optimising collections or payment strategies. Strong SQL skills with experience in data extraction, reporting, and analysis. Apply now! For more exciting Finance vacancies, please visit: I also specialise in recruiting in the following: Actuarial: Life, Short-Term, Health, Pensions, and Quantitative Data & Analytics: Data Scientists, Data Analysts (Python, R, SQL, Machine Learning) Risk: Credit Risk, Market Risk, Model Risk, and Operational Risk Analysts Pricing: Specialists in Insurance and Financial Products AI & Machine Learning: ML Ops, NLP, Predictive Modelling Data Scientists Quantitative: Experts across Banking, Insurance, and FinTech If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles \/ positions. For more information, contact: Irene Venter Recruitment Consultant