SUMMARY:

Vacancy: Business Intelligence (BI) Department Project Coordinator

About the Role

POSITION INFO:

Key Responsibilities

Project Management & Media Campaign Execution

• Oversee retail media campaigns from initiation to final in-store execution, collaborating closely with BI department analysts.
• Act as the primary, high-touch point of contact for retail media networks, efficiently managing all client queries via phone and email.
• Cascade comprehensive campaign briefs to the Field Operations Team and In-Store Merchandisers to guarantee perfect execution on the retail floor.

Business Intelligence & Systems Administration

• Utilize, maintain, and extract value from specialized BI data tools, field reporting software, and client-facing performance dashboards (e.g., Repsly, specialized retail databases).
• Maintain, update, and audit field Master Data, route lists, and regional manager schedules across system platforms.
• Manage, update, and distribute internal cover sheets, merchandising lists, and monthly retail tracking schedules.
• Deliver actionable operational feedback and data insights during weekly cross-departmental and management meetings.

Qualifications & Experience Required

• Education: A completed Bachelor’s degree in Business Management, Statistics, Data Analytics, or a closely related commercial field.
• Experience: 1–2 years of proven experience in retail analytics, field operations, or project coordination, preferably with exposure to supervisory or team leadership duties.
• Technical Skills: Advanced proficiency in Microsoft Office (specifically Excel) and comfort navigating industry-related databases, retail audit apps, and web applications.

Inherent Job Requirements

• Mobility: Must possess a valid driver’s license and your own reliable vehicle to conduct regular operational site visits to corporate retail and baby care retail stores.
• Travel: Willingness and ability to undertake ad-hoc national travel as required by the business (e.g., quarterly domestic flights to regional branches).
• Flexibility: Ability to work overtime as and when operationally necessary to meet campaign launch deadlines.

Core Competencies & Attributes

• Project & Deadline Driven: Exceptionally organized, deadline-oriented, and highly skilled at setting operational priorities and managing resources.
• Meticulous Attention to Detail: Meticulous data processing capability with a commitment to maintaining accurate, audit-ready master records.
• Strong Client Liaison Skills: Excellent written and verbal communication skills, with a strong focus on proactive feedback and customer service excellence.
• Tenacity & Problem-Solving: A flexible, solution-oriented mindset with the resilience to troubleshoot in-store execution roadblocks in real time.
• Integrity: Displays a high level of professional integrity, confidentiality, and the capability to train staff at various operational levels.

Key Performance Outputs

1. Efficient, end-to-end management of retail media projects and external audit platforms.
2. Highly accurate, timeous reporting and milestone tracking.
3. Administrative documentation, system master data, and route lists kept 100% accurate and up-to-date.