Back Office Administrator (Hire Specialist)

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006402/JC

Date posted:

Wednesday, June 24, 2026

Location:

Strand, South Africa

SUMMARY:
Strand - A major supplier of services and equipment to the building and construction trade is looking for a Back Office Administrator (Hire Specialist)

The successful candidate will be a reliable, mature, and organised person who is honest, energetic, helpful, detail-focused, and strongly client-centred.

POSITION INFO:
Responsibilities Include but not Limited to: Assist clients via phone, email, and WhatsApp Prepare and follow up on quotes, contracts, and customer documents Check customer details, authorisations, ID requirements, and No-Hire checks Process payments, deposits, refunds, and proof of payments Monitor active, overdue, and long-running contracts Support delivery and collection admin Scan, rename, file, and control documents accurately Follow up on missing information and unresolved client matters Help identify admin errors, control gaps, and process issues What we're looking for: Strong retail, admin, or customer-service experience Hardware, construction, plumbing, electrical, paint, tools, or technical retail experience preferred A self-starter who takes initiative and follows through Strong attention to detail and accurate admin habits Firm and consistent with rules, documents, and processes Friendly, kind, and professional with clients and the team Comfortable with computers, email, WhatsApp, and admin systems Good English and Afrikaans communication skills Reliable attendance and able to commit to full branch working hours Working Hours: Monday - Friday: 07:00 - 17:00 Every other Saturday: 7:30 - 12:00

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