Backup & Server Engineer

SUMMARY:
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POSITION INFO:

• Job Summary

The role of the Server & Backup Engineer II is to provide support for server and backup technologies. The role includes the installation and configurations of physical servers, Microsoft Windows Servers, Veeam backup/proxy servers and the management system namely N-able. The role also requires the day-to-day monitoring of server and backup environments. It also includes daily checks on other components such as storage arrays and network switches.

Qualifications / Experience

• At least 4 years’ experience in working with Windows Servers
• Strong Back-up experienceÂ
• Troubleshooting experience (problem-solving)
• An IT certification required
• VMWare entry-level certification
• Veeam certification (preferable)
• Experience with PowerPoint and Word

Requirements / Competencies

• Attention to detail
• Meet deadlines
• Reliability and consistently high standard of work
• Take ownership and accountability for tasks
• Strong communication skills
  Strong documentation skills
• Technical troubleshooting and problem-solving ability
• Strong customer ethic
• Ability to work under pressure
• Willing to work after hours
• Team player

Responsibilities and Duties

• Basic Installation of the following:
  • Physical Server assembly
  • Physical Server Rack and Stack
  • Physical Server Cabling
  • Physical Servers with VMware vSphere ESXi
  • Physical Servers with Microsoft Windows Server
• Windows Server Administration
  • Windows Server Patching
  • Windows Server Security updates
  • Windows Server Patch Status Reporting
  • Troubleshoot Errors
  • Active Directory Configuration
  • Remote Desktop Services Configuration
    • RD Gateways
    • Session Hosts
    • Session Brokers
• Anti-Virus Administration
  • Deployment across servers and desktops
  • Management and regular updates
  • Monitoring and troubleshooting errors
  • Anti-Virus Reporting
• System Monitoring
  • Daily monitoring through the management system of system components
  • Investigating Alerts
  • Escalating Alerts where applicable
  • Troubleshoot Errors
• Management System Configuration
  • Configuration of N-Able
    • Proxies
    • Agents
    • Overall configuration
  • Management of N-able
• Virtualisation
  • Configuration of Virtual Machines
  • Troubleshoot Errors
• Backup Configuration
  • Configuration of Veeam Backup Servers
  • Configuration of Veeam Backup Proxies
  • Configuration of backup Jobs
  • Troubleshoot Errors
• Backup Monitoring
  • Daily monitoring of backups
  • Investigating Alerts
  • Escalating Alerts where applicable
  • Backup Report Generation
  • Troubleshoot Errors
  • Ensure best practise is applied to configurations
• Respond to customer tickets (email) within 30 minutes
• Respond to customer telephone calls
• Attend customer meetings/workshops

NB! This job is now closed. You can apply for other jobs by uploading your CV.