Billings Operations Manager

SUMMARY:
Own the revenue, master the process! If reconciling complexity and leading high‑performance teams excites you, then this role is your next power move. A leading JSE-listed organization is looking for a well-driven Billings Operations Manager to be part of their team. In this role, you will be responsible for overseeing the billing operations function, driving accuracy, efficiency, and strong governance across departments. As well as responsible for establishing, and enforcing billing policies, procedures, and controls while streamlining processes across multiple collection streams. If this you, act fast and apply today!

POSITION INFO:

This role involves:
Analysing large data sets and management reports to monitor performance, identify risks, and close control gaps
Reconciling and synchronising data across billing, banking, and operational systems to ensure accuracy and integrity
Maintaining accurate financial records and ensuring timely, accurate month‑end billing close and reporting
Representing the department in IT and project forums, escalating system issues and driving resolution
Developing and monitoring robust governance, risk, and control frameworks
Leading or contributing to process design, system enhancements, and IT‑driven initiatives
Implementing monthly billing and collections strategies to improve cash flow and recovery rates
Presenting insights, risks, and performance results to senior and executive leadership
Resolving operational issues and implement mitigation and corrective action plan

Skills & Experience:
Proven experience as an Operations Manager within insurance environments
Exposure to IFRS17
Strong knowledge of insurance billing, debit orders, digital collections and DebiCheck
Advanced MS Excel skills with strong reporting and data analysis capability (QlikView/SQL or similar)
Project management experience including managing IT and systems‑related projects
Stakeholder management and cross‑functional collaboration skills
Proven ability to manage multiple priorities and projects in a deadline‑driven environment
Excellent analytical, reconciliation, and problem‑solving skills

Qualification:
B.Com Accounting (or similar)
CA (SA)


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