Bookings & Events Manager

SUMMARY:
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POSITION INFO:

An outdoor activity venue, an hour’s drive from Pretoria and JHB, is looking for a Bookings & Events Manager to do Bookings, Hosting, and Event Co-Ordination. The Bookings & Events Manager will be required to live on the businesses property where a cottage will be provided.

Duties & Responsibilities:

Report To: 2 x Business Owners

Working Days and Working Hours:

• 8.00am to 5.00pm, but when hosting a group may need to work after hours
• Required every 2nd weekend, but when working a weekend, they take Monday and Tuesday off

Events Co-Ordination Assistance:

• Co Ordinate and manage group bookings from quotes to delivery and hosting
• Send quotes and invoices and follow up on payments
• Ensure that all admin is completed, including activity schedules and other requirements as per process
• Ensure that kitchen staff have what is needed for catering purposes
• Welcome companies and host the event, ensuring all runs smoothly

Leisure Bookings, Hosting, Customer Service Management:

• Every second weekend, manage full hosting function of leisure guests, this includes working at reception to welcome customers and schedule guides accordingly
• Ensure that all emailed bookings are completed

Stock Take:

• Conduct biweekly stock checks
• Order stock from suppliers as needed

Desired Experience & Qualification:

• Valid Driver’s License
• Matric
• Tertiary qualification in Hospitality, Travel Agent, Events Co Ordination preferable
• Minimum of 3 years’ working experience
• Excellent communication skills with ability to manage complaints and confrontation in a professional manner
• Excellent interpersonal skills
• Experienced with Outlook, Excel and Word
• Accuracy and Attention to detail
• Ability to work individually and as part of a team.
• Needs to be willing to assist in all aspects of the business

Package & Remuneration:

Basic Monthly Salary + Commission + Live-in Accommodation on site