Events and Activations Key Account Manager

SUMMARY:
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POSITION INFO:

Who we are: A leading brand experience and activation agency delivering high-impact campaigns, experiential marketing and nationwide roll-outs across South Africa.

What we are looking for: A high calibre Senior Events and Activations Key Account Manager.

Mission for the Role: To seamlessly take over and grow a high-income key account portfolio by protecting and increasing gross profit, strengthening client relationships and delivering strategically aligned, hassle-free brand experiences.

What you will do: 

• Full ownership of assigned key accounts and portfolio gross profit
• Develop and implement account growth strategies and unlock up-sell opportunities
• Manage campaigns from ideation to breakdown, ensuring on-time and on-budget delivery
• Guide and direct the design team to produce brand-aligned, strategically sound concepts
• Prepare quotes, manage costings and protect project margins
• Collaborate with internal teams including design, campaign management and national implementation
• Deliver seamless, hassle-free client experiences

Outcomes (First 6–12 Months)

• Ensure zero GP decline during client transition period
• Present 12-month growth strategy per key client within 90 days
• Identify and implement at least 2 new revenue opportunities per key account within the first 6 months
• Deliver national activations on time, within budget and at or above target margin
• Maintain agreed GP margin thresholds across all projects

What you must have:

• Proven experience in brand activations, experiential marketing, or events, preferably within an agency environment
• Demonstrated success in managing and growing high-value key accounts
• Experience managing national roll-outs
• Direct gross profit responsibility
• Commercially sharp and margin-aware
• Confident client-facing presence

Competencies

• Strong commercial acumen and margin awareness
• Strategic thinker with a revenue growth mindset
• Creative leadership and ability to guide brand-aligned concepts
• Confident client authority and relationship builder
• Operational excellence and multitasking capability
• Calm under pressure with strong accountability