Senior Key Account Manager (Strategic Growth)

SUMMARY:
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POSITION INFO:

Core Responsibilities

• Full ownership of assigned key accounts and portfolio Gross Profit.
• Develop and implement account growth strategies and unlock upsell opportunities.
• Manage campaigns from ideation to breakdown, ensuring on-time and on-budget delivery.
• Guide and direct the design team to produce brand-aligned, strategically sound concepts.
• Prepare quotes, manage costings, and protect project margins.
• Collaborate with internal teams including design, campaign management, and national implementation.
• Deliver seamless, hassle-free client experiences.

Non-Negotiables

• Proven experience in brand activations, experiential marketing, or events.
• Demonstrated success managing and growing high-value key accounts.
• Experience managing national rollouts.
• Direct Gross Profit responsibility.
• Commercially sharp and margin-aware.
• Confident client-facing presence.

1. Mission for the Role

To seamlessly take over and grow a high-income key account portfolio by protecting and increasing Gross Profit, strengthening client relationships, and delivering strategically aligned, hassle-free brand experiences.

2. Outcomes (First 6–12 Months)

• Maintain minimum monthly Gross Profit of R641,000.
• Achieve quarterly Gross Profit target of R1,923,000.
• Ensure zero GP decline during client transition period.
• Present 12-month growth strategy per key client within 90 days.
• Identify and implement at least 2 new revenue opportunities per key account within first 6 months.
• Deliver national activations on time, within budget, and at or above target margin.
• Maintain agreed GP margin thresholds across all projects.

3. Competencies

• Strong commercial acumen and margin awareness.
• Strategic thinker with revenue growth mindset.
• Creative leadership and ability to guide brand-aligned concepts.
• Confident client authority and relationship builder.
• Operational excellence and multitasking capability.
• Calm under pressure with strong accountability.

4. Cultural Fit

• Committed to delivering hassle-free brand experiences.
• Collaborative and respectful across teams.
• Proactive and solutions-focused.
• High standards without ego.
• Protects relationships while protecting profitability.