Branch Manager – Spares and Service (Mining)

SUMMARY:
Our client, a supplier of mineral processing equipment, is looking for an experienced, sales-driven Branch Manager to build and grow their spares, service and refurbishment business in the Northern Cape. The successful candidate will be based in Kathu and will grow regional sales, set up and manage service teams, and act as the main technical and commercial contact for mining customers in the region. This role is both office and field-based, with regular visits to mine sites.

POSITION INFO:
Key Responsibilities Sales and Business Development Develop and carry out sales strategies for aftersales services, spare parts and maintenance solutions Identify new business opportunities in the mineral separation and comminution equipment sectors Meet or exceed regional sales targets Grow spares and service business and increase market share at key mine sites Customer Relationship Management Build and maintain strong relationships with mining companies and processing plants Provide technical support and aftersales solutions to ensure customer satisfaction Address customer concerns and escalate technical issues as needed Technical and Aftersales Support Advise customers on equipment maintenance, optimisation and troubleshooting Work with service teams to ensure timely, efficient aftersales support Conduct site visits to monitor equipment performance and recommend improvements Service Team Set-up and Management Establish and oversee service teams for equipment maintenance and support in the Northern Cape Ensure teams are well trained, equipped and deployed efficiently Monitor team performance and improve operational efficiency Spares and Refurbishment Manage spare parts inventory and ensure critical components are available on time Develop and implement refurbishment strategies to extend equipment lifespan Work with engineering and procurement to improve parts supply and refurbishment processes Market Analysis and Reporting Monitor market trends and competitor activity in the Northern Cape mining sector Provide regular sales reports and forecasts to management Minimum Requirements At least 5 years' experience in aftersales, technical sales, service or site management, or business development in the mining or heavy equipment industry Strong technical knowledge of mineral separation and comminution equipment Proven record of meeting and exceeding sales targets Excellent communication and negotiation skills Strong problem-solving skills and a customer-focused approach Ability to work independently Proficiency in MS Office Valid driver's licence and reliable transport Willingness to be based in Kathu and travel extensively within the Northern Cape Advantageous Experience in the Northern Cape mining sector Experience in setting up or managing service teams Very favourable remuneration!