SUMMARY:
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POSITION INFO:
Our client in Douglas is seeking a driven and experienced Branch Manager III to lead a high-performing branch operation This is an exciting opportunity for a results-oriented professional with strong leadership, operational, and administrative expertise to take charge of a fast-paced environment and make a real impact
If you thrive under pressure, have a passion for customer service excellence, and know how to lead a successful team while driving branch performance — we want to hear from you!
Key Responsibilities:
- Lead and oversee all branch operations, ensuring smooth and efficient day-to-day functioning across all departments and service areas
- Assign, manage, and monitor staff responsibilities to ensure operational efficiency and service excellence
- Inspire, coach, and manage branch employees to maintain a motivated, productive, and high-performing team
- Create and maintain a positive working environment that promotes teamwork, accountability, and staff development
- Build strong customer relationships by delivering exceptional customer service and maintaining high customer satisfaction levels
- Ensure excellent service delivery standards while effectively resolving customer queries and operational challenges
- Drive sales growth and branch profitability by implementing strategies to achieve and exceed branch targets
- Monitor and manage branch financial performance, ensuring sustainable growth and profitability within a high-turnover environment
- Ensure full compliance with company policies, operational procedures, and industry regulations
- Maintain health and safety standards by overseeing audits, enforcing safety procedures, and ensuring a safe workplace environment
- Analyse branch reports and operational performance data to identify improvement opportunities and implement corrective measures
- Support employee training and development initiatives to enhance team capability and overall branch performance
- Manage branch stock control processes and ensure accurate inventory management
- Implement and maintain effective internal control procedures and audit management processes within the branch
Requirements:
- Matric (Grade 12)
- Minimum 3–5 years’ relevant management experience
- Relevant qualification will be advantageous
- Strong leadership and people management skills
- Excellent organisational and administrative abilities
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and related office software
- Strong attention to detail and problem-solving skills
- Excellent communication and interpersonal skills
- Proven ability to achieve customer service standards and sales targets
- Experience managing branch stock and operational controls
- Sound knowledge of health, safety, and environmental standards
- Experience with internal control implementation and audit management
Take the next step in your career and join a dynamic organisation where your leadership and operational expertise will be valued and rewarded
Renumeration: Job Grade D3
If you are a proactive, self-motivated individual with strong Management skills and experience, this is your chance to join a growing company!
IMPORTANT:
- Applications close 30 June 2026
- If you did not receive feedback within 14 days, your application is unsuccessful
- Please ensure that you use the correct reference when sending your application via email
- Only candidates who meet all our client's minimum requirements will be contacted
