Branch Manager: Freight & Shipping

SUMMARY:

Branch Manager – Freight (Cape Town)

POSITION INFO:
Role Purpose: To oversee branch performance, manage client relationships, and align operational activities with organizational objectives, ensuring profitability and sustainable growth.

• Develop and implement annual branch strategy aligned to budget.
• Monitor and report monthly performance against targets.
• Achieve and exceed branch budgets and KPIs.
• Deliver detailed branch performance analysis and flash reporting.

• Conduct regular client visits to strengthen relationships and identify new opportunities.
• Lead gained/lost business reviews with sales teams.
• Ensure accurate call reporting and weekly sales meetings.
• Drive business expansion through proactive market engagement.

• Oversee import/export operations with a focus on groupage shipments.
• Ensure compliance with customs, trade regulations, and internal procedures.
• Respond to escalated queries promptly and resolve within agreed timelines.
• Maintain IT and communication system integrity.
• Hold monthly trade lane and team meetings to align operational goals.

• Drive quarterly performance discussions and deliverables.
• Manage recruitment, selection, and staff changes per HR policy.
• Ensure orientation and training of new employees.
• Oversee branch training and development initiatives.
• Foster a culture of accountability, teamwork, and continuous improvement.

• Strong knowledge of freight management systems and groupage operations.
• Broad understanding of Finance, HR, IT, Sales & Marketing.
• In‑depth knowledge of freight transportation and logistics processes.
• Familiarity with labour legislation and compliance requirements.
• Commercial insurance and loss control knowledge.
• Advanced managerial, problem‑solving, and presentation skills.
• Ability to interpret financial information and manage people effectively.

• Minimum Grade 12.
• Degree/Diploma in Supply Chain, Logistics, Freight, or Transportation (NQF Level 5).
• At least 7 years’ experience in a freight environment.
• 5–10 years in a supervisory/managerial capacity.

• Competitive salary package.
• Leadership role with strategic impact.
• Opportunity to grow within a dynamic logistics environment.
• Exposure to both local and international markets.