Branch Manager (Hermanus)

Recruiter:

Swift Human Resources

Job Ref:

CEN001385/JM

Date posted:

Monday, August 17, 2026

Location:

Hermanus, South Africa

Salary:

Monthly

SUMMARY:
The Branch Manager is ultimately responsible and accountable for the successful operation of the store, managing the employees of the branch, the achievement of sales targets and budgets, and for execution of company initiatives within the branch.

QUALIFICATIONS AND EDUCATIO N REQUIREMENTS

5-7 years retail management experience
Extensive retail experience
Matric certificate
Must have managed 8 - 10 employees
Intermediate knowledge of Microsoft office programs, specifically Outlook and Excel
Good level of skill on retail ERP programs
Must be bilingual in Afrikaans and English
Valid driver's license and own vehicle

ROLE AND RESPONSIBILITIES

Plan and direct the day-to-day activities of the branch.
Ensure excellent customer satisfaction, always!
Seek ways to better promote the store, the product offerings and service within the store.
Develop and maintain the store attractiveness, presentability & cleanliness.
Ensure the branch is always adequately staffed by:
Initiating hiring in a timely manner when staff leave or when seasonality demands it
Developing an appropriate scheduling plan for staff
Supervise and assist staff in the areas of customer service, product knowledge, store maintenance, execution of promotions, company initiatives, branch administration and ensure that all staff are adequately trained to carry out their respective roles.
Achieve sales and other targets, managing all controllable costs, with an overall view of maintaining profitability of the branch.
Ensure product display in store is in line with merchandising guidelines.
Ensure a strong system of inventory management is implemented and maintained, with specific focus on:
Adequate inventory levels of appropriate products in conjunction with procurement
Minimizing out of stocks in the branch
Implementing stock counts in line with group direction
Ensuring ordering is done accurately and in a timely manner
Maintaining contact with suppliers to ensure maximum efficiency in purchasing process
Minimizing shrinkages and write-offs
Product range GP% targets are met by ensuring correct pricing and accurate capturing of receipts.
Ensure branch administration is operating effectively and in line with company SOP’s.
Always ensure the safeguarding of the company assets within the branch.
Ensure the store always remains clean and presentable.
Personnel management, including selective HR duties.
Management of the cashiers and point of sale area including online sales, debtors & contractors.
Branch support
Co-ordinate and maintain the relevant H&S branch documentation.
Co-ordinate IT issues and branch maintenance with relevant service providers.

POSITION INFO:
Kindly apply if you meet the minimum requirements. Should you not hear back from us within 2 weeks consider your application as unsuccessful.

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