Building Specialist (Retail)

SUMMARY:
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POSITION INFO:

Overview

Our client in the Retail Sector is looking for a Building Specialist to join their team. The successful incumbent will be responsible for overseeing the building and construction needs of the customers.

Minimum Requirements

• Grade 12 / Matric
• 2 years’ experience in a hardware environment, specifically in building materials and construction
• Must have excellent product knowledge in the building and construction fields

Job Responsibilities

• Assisting customers with building-related queries, including timber, steel, concrete, and insulation
• Ability to read building plans and recommend materials
• Ability to work out material estimates
• Ability to work out building formulas such as square meterage, volume of bricks/blocks required, ratios, and material unit conversions
• Drive sales
• Upsell customers on products purchased and recommending add – on products
• Handle customer queries from the time the query is received to its close out with the customer

Key Competencies / Skills

• Excellent organizational skills and keen attention to detail
• Capable of multitasking and managing diverse customers in a fast-paced retail environment
• Strong customer service skills