Business Administrator

SUMMARY:
We are seeking a highly organized and detail-oriented Business Administrator to support the efficient operation of our banking institution. The successful candidate will manage administrative processes, streamline operations, and assist in ensuring regulatory compliance. This role is critical in supporting business continuity, customer service delivery, and the achievement of operational goals.

POSITION INFO:
JOB DESCRIPTION:


Job Title: Business Administrator
Employment Type: 6 months Renewable
Work Location: Johannesburg North/ Hybrid


JOB CONTEXT:
Are you a natural organizer with a sharp eye for detail and a passion for making things run smoothly? We’re looking for a Business Administrator to be the operational heartbeat of our banking team! In this dynamic role, you'll take the lead in streamlining processes, keeping our administrative engine humming, and ensuring everything runs by the book. From boosting day-to-day efficiency to supporting top-notch customer service and regulatory compliance, your work will play a key role in helping our bank thrive. If you love bringing structure to chaos and turning challenges into solutions, we want to hear from you!

DUTIES AND RESPONSIBILITIES:
Business Administration:

• SME/BB – Onboarding.
• Weekly workshop meetings with various countries.
• Set up UAT sessions.
• Monitor the progress of UAT and daily reporting.
• Arrange Go- No call session with all countries.
• Daily reporting on Management reports.
• Support in-country teams during training sessions.
• Travel to countries to support Go-Live.
• Hand holding countries after Go-Live.

• Update tracker monthly on progress with regards to Automation on Critical Processes.
• Monthly workshop meeting with various countries.
• Provide quarterly feedback on Critical Processes.
• Provide support to Reporting Manager with monthly feedback to COO.
• Any other Adhoc function related to critical processes.

• NQF Level 5: 3-year National Diploma/Higher Certificate.
• 3-5 years Administration experience.
• Preferably in the Finance/Banking Sector.

• Knowledge of onboarding.
• Setting up UAT sessions.
• Excel reports.
• Manage Travel Arrangements.
• Be able to trave when required.

• Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.