Business Analyst - Financial / Telecoms sector experience

SUMMARY:
Business Analyst - Equity pref - Financial / Telecoms sector experience

POSITION INFO:

Job Purpose:

Understanding the business requirements, and through a structured process, modeling, validating and translating it into business requirement specifications that are translated into detailed functional specifications that undergo business stakeholder review.

Duties:

Gather business requirements and translate them into functional requirements for improvement and enhancement.

Meet with users to gather requirements for project definition.

Manage multiple initiatives simultaneously.

Elicit requirements using interviews, data analysis, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.

Become a subject matter expert on our data, processes, and business methodologies.

Collect multiple streams of data and decompose them into concise specifications.

Develop requirements according to documentation standards.

Analyse existing procedures and evaluate requested requirements to identify system changes and improvements.

Business analysis:

Decompose high‐level business requirements into an appropriate level of business rules and detailed user, functional, and non‐functional requirements using alternative views such as flows, diagrams, models, and use cases when applicable.

Perform business impact analysis with line managers on any change that is imposed on the current environment

Measure and baseline all current main value chains'' performance and comparison of the To–Be process performance

Provide and identify opportunities for optimisation

Carry out feasibility and assessment work for proposed and current projects to contribute to the development and continuous review of business cases.

Delivery and engagement within the project pipeline

Improve processes within the organisation to increase the level and quality of service provided to internal and external customers.

Deliver a solution that helps the organisation operate efficiently, minimizing operational costs and maximizing profitability.

Business Process Mapping:

Maintain an agreed set of artifacts and lead business process mapping and efficiency work, including methodology and approach, workshop facilitation, and maintenance of appropriate business process and enterprise-wide requirements, to support the wider change agenda.

Change Management:

Collaborate with technical experts and business units to determine the best possible reporting mechanisms.

Be a liaison between Product Development, Technology, and internal business units including Customer, Go To Market, Sales, Operations, Fraud, Risk and Compliance.

Collaborate with technical staff to determine system specifications and requirements.

Counsel and advise users on system capabilities and processes.

Manage and coordinate all change activities within project.

Self - Management:

Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.

Demonstrate consistent application of internal procedures.

Plan and prioritise, demonstrating abilities to manage competing demands.

EDUCATION:

Must have an IT degree

Post graduate qualification preferably with major in Business Analysis or Commerce or Project Management

Experience and qualification in Lean Six Sigma, minimum greenbelt

EXPERIENCE:

Minimum 6-8 years'' progressive experience within a financial institution / telecoms.

Experience within Mobile network, value added reseller, payments or finance environment

Specific focus on Process Engineering capability will be relevant for this role.

Must be Process oriented / Process Engineer type of a Business Analyst.

Must have either worked as a process Engineer currently or previously.

Must have experience with Business Process Mapping/Designing of Business Processes/Developing of training manuals.

Non-negotiable -Strong written and verbal communication skills

Salary bracket R----- – R----- CTC PA

Equity preferred

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