Business Analyst - SAP EAM (Enterprise Asset Management)

SUMMARY:
Our client based in Malelane is seeking the expertise of a Business Analyst - SAP EAM (Enterprise Asset Management) to work in conjunction with the Business to identify, design and specify applications solutions that meet the business requirements and achieve the Business benefit; and to facilitate the implementation of identified solutions utilizing recognized project management methodologies.

POSITION INFO:
Education and Minimum Requirements

• Industrial and Systems Engineering Degree (University Level)
• Minimum of 1 - 2 years’ working experience in a Supply Chain environment Transport, network and/or warehouse modeling experience is an advantage
• IT-related or Engineering Degree Minimum of 4 to 8 years’ relevant experience - preferably within a Manufacturing / Engineering environment (based within a Plant and working closely with Engineering / Manufacturing / Production)
• Demonstrated success in managing projects relating to superior performance and continuous improvement
• Valid Code EB drivers'' license

• An assertive individual with a strong knowledge of business processes within a Manufacturing/Engineering environment (plant maintenance processes).

• SAP End-User Support: Assist end users to resolve SAP Enterprise Asset Management (EAM) related issues across the business.(3 manufacturing mills, MSP, Agri, Civil, Transport)
• Resolve calls logged on service management system within agreed SLA
• Provide clear problem definition and liaise with necessary technical experts to resolve technical SAP issues related to Enterprise Asset Management (EAM)
• Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new system functionality
• Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team
• Conduct user assessments with the business users following training or as required
• Analyze reports on user knowledge and skills gaps provided by the learning team to identify training needs
• Work in conjunction with the learning department to roll out ongoing end user training as required
• System Opportunity
• Identification: Support the Applications Manager and the Business in identifying IT application solutions to address key Business requirements within EAM
• Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Application Manager
• Application Development, Enhancement and Implementation: Serve as a liaison between the business and IT to ensure the implementation of identified system enhancements for EAM
• Review and analyze technical specification documents prior to sign off by the Applications Manager and handover to developer(s)
• Execute on small business projects requiring IT systems implementation
• Meet with relevant business representatives to establish, understand and document detailed business requirements to be met by the project
• Compile and agree a scope definition document as well as functional specification document and ensure that full sign off is achieved prior to implementation
• Assist with the calculation of the business case and return on investment with relevant
• Business users and stakeholders
• Prepare the project plan by engaging all relevant parties
• Plan for project-related hardware and software requirements by liaising on an on-going basis with the infrastructure team and external software supplier(s)
• Compile and store project documentation (including business process flow charts, technical specifications, end user training material and project plans)
• Ensure constant communication with developers and full testing of the solution and identify and resolve problems or constraints prior to user acceptance testing
• Work in conjunction and communicate with the business to implement the system
• Report on realization of the business case and identified KPI’s
• Provide post implementation support to all end-users
• Assist users and business during specific peak times for the EAM calendar (i.e. off crop planning for the Mills)
• SAP User Profile Maintenance: Communicate with GRC team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards
• Authorize user access for new and existing users via the User Authorization Request (UAR) workflow
• Assist with resolving user profile audit queries
• System Auditing: Conduct regular system compliance audits for the SAP EAM
• Report on system non-compliance by users to the Applications Manager
• Identify and highlight business risk to the Applications Manager as a result of non-compliance
• Recommend compensating controls to the Applications Manager
• Reporting: Develop appropriate reports for SAP EAM as requested by the business
• Maintain and proactively enhance reports
• Work with the Business and BI team to ensure EAM Dashboard (KPI reporting ) is develop and business processes supports the KPI measurements Technical Expertise: Provide ongoing advice and support on best practice to ensure continuous improvement within Business systems and applications
• Develop specialist knowledge of SAP EAM, identify opportunities to deliver best value solutions and make recommendations to the Applications Manager
• Understand the interface to SAP Document management, Maxivera and MS Projects and assist business in resolving issue around the use of these software packages

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