Business Development Manager at Insure

Positions available in Cape Town, Eastern Cape and Durban (1 role per province)

This is an EE role – non negotiable

Please note this is not a managerial position

The BDM will focus on embedding business practices that allows for sustainable wealth for Financial Planners to expanded value to their client bases.

In this role the BDM will help grow company footprint, by identifying & developing new partners to drive Personal & Commercial product lines business.

This is an opportunity for a seasoned BDM to join a team of EXPERTS who are passionate about enabling their intermediary partners, to effectively align their business practices to ensure relevance to their end customer.

The business development manager for the coastal region will report directly into the Channel Manager for the financial planning channel, the purpose of this role is to execute the short-term insurance growth and enablement strategy within their particular region, focusing on optimizing existing relationships, identifying and developing new opportunity sets and embedding business practices that allows for sustainable wealth to financial planners and expanded value to their client bases.

Responsibilities and work outputs

Responsible for successful execution of quantitative key performance indicators:
•New business volumes: achieve targeted productivity levels, including lead volumes and new business cases per focal area
•New business income: achieve targeted gross written premium across Personal and Commercial product lines
•Footprint growth: ensure that the targeted number of supporting planners are achieved, with a specific focus on developing the advice contracted financial planners
•Franchise productivity: achieve targeted franchise contribution levels in terms of lead volumes, new business cases and gross written premium
•Safety Value proposition penetration: build Safety value proposition utilization within both franchise and independent planner segment
•Efficiency ratios: Achieve targeted lead to quote and quote to sale success rate per focal area

Relationship Management:
•Establish productive, professional and enabling relationships with the MFP planners, franchise owners and distribution community to manage and enhance the value of the MFP network
•Internal and external stakeholder management: assist channel representatives, financial planners and internal staff members with the facilitation of sales and/or client concerns/complaints
•Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service
•Gather insight from external partners on product development, process enhancements and general analysis of stakeholder experience
•Ensure regular “touch base” sessions and formal recognition to key supporting planners and franchises

Practice management:
•Establish a growth strategy with key supporting planners and franchises
•Proactive management of “lead indicators” within each of the focal areas, in accordance to growth strategy. (Conversion, client profiles, pending''''s etc)
•Utilize channel resources to support growth strategy; cross-selling and new business campaigns
•Data driven engagement to build constant client engagement cycles, identify and track opportunities to expand value to clients and improve overall practice efficiency
•Franchise: establish daily tracking of performance, cross-quoting ratio within practise

Enabling stakeholders:
•Skills enhancement of new financial planners and enabling commercial insurance opportunity within support base
•Franchises; Establish performance management and general insurance “best practices”;optimizing client touch points (renewals, claims). Optimize the daily functions of the franchise staff
•Create awareness and drive utilization of digital solutions and escalation processes
•Identify and assist with training needs within elements of soft skills, product content, advice focused and CVP positioninge
•Identify and solve for marketing needs or other new business generating resources required

 Experience and Qualifications

•Matric (Grade 12) or equivalent
•NQF5 Qualification in short-term insurance (desirable)
•Marketing short course / experience(desirable)
•Business development or sales qualification(desirable)
•3 years short term insurance sales / distribution experience (essential)
•1 year broker consulting / business development experience(desirable)
•Exceptional level of knowledge in personal and commercial lines insurance

•Deep understanding of the insurance industry landscape
•Expertise in sales management and sales skills development
•Experience in key account management or business development principles
•Good understanding of social media channels and basic marketing concepts
•Basic understanding of FAIS requirements (advice process)
•Basic understanding of insurance practices
•Business analytics
•Problem solving skills