SUMMARY:
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POSITION INFO:
Key Responsibilities
System Expertise
- Become a subject matter expert in key business systems. Configure software to meet organizational needs, stay up to date on new features, and recommend enhancements that align with business goals.
Process Optimization
- Analyze and improve operational workflows, ensuring compliance with internal policies and promoting efficiency across departments
Data & Reporting
- Generate insightful reports, maintain data accuracy, and support informed decision-making through robust data analysis.
Training & Support
- Provide user training and ongoing support. Create clear documentation and serve as the go-to contact for troubleshooting system-related issues.
Change Management
- Assist with the rollout of new systems and updates. Perform testing, provide feedback, and drive user adoption through clear communication and support.
Cross-Departmental Collaboration
- Act as a key liaison between business units and IT teams to ensure effective communication, system alignment, and shared understanding of objectives.
Financial & Operational Oversight
- Oversee internal financial recharges, manage system renewals, and monitor service level agreements to ensure operational continuity.
Requirements
- Fluent in French (This is a non-negotiable requirement)
- Valid Driver’s License & Own Vehicle
- Minimum Qualification: Grade 12 / Matric
Recruitment shall be done in accordance with the company's Employment Equity Plan. People living with disabilities are encouraged to apply
