Business Intelligence Administrator

SUMMARY:
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POSITION INFO:

We are seeking a highly organized and detail-oriented Administrator with advanced Excel skills to join our team. The ideal candidate will be responsible for managing administrative tasks, utilizing their expertise in Excel, and providing user support on various systems. The suitable candidate will work in office, in a project-based module with support and guidance from senior team members/Technical Specialists from Cape Town and Gauteng.

Key responsibilities will include but are not limited to:

• Perform general administrative duties, including data entry, filing, and document management
• Coordinate and schedule meetings, manage phone calls, and respond to inquiries
• Ensure efficient organization and maintenance of office records and documents
• Utilize advanced Excel functions and formulas to analyse and present data effectively
• Create and maintain spreadsheets, reports, and dashboards for various departments
• Develop and implement data validation and cleansing processes
• Provide technical support to users on various systems and software applications
• Troubleshoot and resolve issues related to system functionality and user access
• Collaborate with IT teams to escalate and resolve complex technical problems
• Effectively communicate with team members, management, and end-users
• Provide training and guidance to users on system functionalities and best practices
• Document processes, procedures, and troubleshooting steps for future reference
• Keep user manuals and support documentation up-to-date

Qualifying Experience

• Matric certificate or equivalent
• Bachelor's degree in Business Administration, Information Technology, or a related field
• Relevant certifications in Excel or systems administration would be advantageous
• Proficiency in Microsoft Office Suite, particularly Excel (VLOOKUP, PivotTables, Formulas And Other Excel Functions)

Qualifying Attributes

• Proven experience as an Administrator with a strong focus on Excel skills
• Previous experience in providing user support on systems and troubleshooting technical issues
• Excellent organizational and multitasking abilities
• Strong communication skills, both written and verbal
• Ability to work independently and collaboratively in a team environment
• Detail-oriented with a high level of accuracy in work