Business Intelligence Administrator

We are recruiting for a BI administrator who will be responsible for the health, performance, reliability, availability, security and recoverability of the entire BI environment.

This is a permanent, Cape Town based role.

You will be responsible for:

• Ensure the efficiency of the BI environment

o Monitor performance, reliability and availability of the BI technical environment

o Monitor usage patterns and the response times of BI applications and formulate actions and strategies to improve performance

• Manage compliance and capacity demands

o Administer BI applications and install required upgrades and patches

o Conduct capacity planning and formulate actions and strategies around data growth

• Ensure business continuity

o Formulate, implement and maintain backup and recovery plans

o Formulate, implement and maintain BI disaster recovery strategy

o Give input in BI Architecture and Design Forums and review technical design documents in partnership with BI Data Architect(s) and BI Technical Manager(s)

• Manage problems effectively

o Effectively manage problems in a timeously manner

o Utilize problem solving skills & techniques to drive the resolution of issues

• Build and maintain relationships across business, suppliers and IT

o Establish effective and collaborative partnerships with relevant IT teams (Infrastructure, Networks and Database Administration)

o Communicate effectively with internal and external clients to identify needs and evaluate alternative business and technical solutions

• Lead and drive research and development

o Remain current with industry trends and thought leadership on Business Intelligence end to end

QUALIFICATION & EXPERIENCE

Relevant 3 year tertiary or NQF aligned qualification

• Relevant 3 year tertiary or NQF aligned qualification
• Relevant AWS certification (AWS Cloud Practitioner, AWS Solutions Architect, AWS Developer)
• Up to 6 years’ experience in IT, with a minimum of 3 years in a BI administration role
• Proven track record of administering BI technical platforms
• Proven track record of installing and configuring BI application software
• Solid knowledge in AWS services (EC2, Lambda, AWS Glue, S3, Amazon Redshift)
• Solid knowledge in BI visualisation and analytical tools such as Qlik and SSRS
• Exposure to Agile and DevOps practices
• Will be required to perform standby duties

Additional Criteria

• In depth knowledge of Data Warehousing, Data Management and BI best practices
• In depth knowledge of BI visualisation, reporting and analytics
• In depth knowledge in cloud computing platforms such as AWS, Microsoft Azure and GCP
• In depth knowledge of BI environments, solutions and implementations (end-to-end BI architecture and technologies)
• In depth knowledge of operating systems, databases and IT systems
• Excellent skills in database administration and optimisation
• Pro-active and works in a disciplined way and in accordance with policies and procedures
• Motivated to continuously improve BI environment
• Disciplined in applying BI standards but open to suggestion and change
• Meticulous and attention-to-detail focus
• Self-motivated with a can-do attitude
• Ability to work and act independently and as part of a team
• Ability to research technology-related concepts, trends and best practices, and apply findings
• Looks beyond symptoms to uncover root causes of problems to be solved
• Proactively approaches others to obtain missing information
• Monitors and tracks progress to ensure delivery of all planned commitments, and keeps the appropriate people informed
• Listens attentively and checks understanding of the message being received.
• Speaks fluently in team meetings when presenting information.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures
• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change