Business Intelligence (BI) Manager

Responsibilities: 

• Ensure solutions to new and challenging data problems in the SPARK Schools ecosystem, including but not limited to establishing a single source of truth, master and reference data management, defining the data landscape and organisational data processes.
• Well versed in data governance and management. Ability to guide executives based on industry best practices.
• Work with the executives and systems team to ensure compliance in terms of PoPIA and GDPR.
• Act as an internal consultant to the Executive (Technology) to ensure information security adherence and compliance.
• Ensure SPARK Schools has all relevant policies with respect to Information security, Data governance, GDPR and PoPIA.
• Develop and implement a data strategy.
• Serve as an analytics domain expert: help the business intelligence team scope and and prioritize projects, identify required infrastructure, maintain existing infrastructure
• Be a thought partner to other departments and drive data-driven decision-making across SPARK Schools
• Build reports and dashboards that empower stakeholders to self-service data consumption, enabling them to access data and insights as needed
• Deeply understand users within the SPARK ecosystem and their actions (end to end) and champion features to enhance user experience - reducing pain points for all stakeholders
• Help develop data-driven products and services, such as client-facing analytics insights and personalized experiences
• Be able to simplify and communicate complex topics to non-technical audiences
• Elevate the entire business (Particularly Product Design, Sales, Marketing, Systems, Accounts and Customer Service teams) by analyzing and leveraging data to make recommendations and improvements
• Work with other analysts and data scientists to support business intelligence work from SQL pipelines and Power BI
• Ad-hoc data analysis.
• Mentor and support other analysts

Qualifications and Criteria:

The ideal candidate will possess the following qualifications and criteria:

• Completed relevant bachelor’s degree in mathematics, engineering, computer science or another relevant field
• Masters degree preferable
• 5 to 7 years of experience as a Business Intelligence Specialist/analyst - 3 of which must be as a manager or senior role
• Expert knowledge of SQL
• Expert level usage of BI tools (Power BI & Excel/Google Sheets)
• Analytics experience across multiple company domains such as Product, Sales, Marketing, Customer Service, and Finance
• Experience with web analytics and optimization tools (Mixpanel, Google Analytics, etc.)
• Experience in designing and setting up experiments to analyze the impact of new products and features a plus (hypothesis testing, multivariate analysis, or Bayesian)
• Experience working with developers
• Experience with databases
• Familiarity with version-control systems
• Strong interpersonal and communication skills are required
• Excellent command of the English language, both written and spoken
• Experience with a BI transformation tool is a plus

Competencies:

• SQL Server
• T-SQL
• SSIS
• SSAS
• SSRS
• Azure
• Power BI

Qualities:

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self­ Reflection: Finding the capacity to bring your best self to challenges and opportunities.

Values: Service, Persistence, Achievement, Responsibility, Kindness