Business Process Expert

Recruiter:

Ann Swann Personnel

Job Ref:

JHB002289/JS

Date posted:

Tuesday, April 7, 2026

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
We are seeking a highly skilled and strategic Business Process Expert to join our client’s team based in Boksburg. This role is ideal for a results-driven professional with a strong background and a relevant qualification in Financial Management, Industrial Engineering, or Chartered Accountancy (CA), who is passionate about optimising business operations and leading high-performing teams.

POSITION INFO:
Duties and Responsibilities

Analyse, design, and implement business process improvements to enhance efficiency and productivity.
Lead and manage a team responsible for process optimisation and operational excellence.
Identify gaps, risks, and inefficiencies within current business processes.
Develop and implement standardised processes, policies, and procedures.
Drive continuous improvement initiatives across departments.
Collaborate with key stakeholders to align processes with business objectives.
Monitor performance metrics and ensure KPIs are achieved.
Provide strategic input into operational and financial planning.
Facilitate change management and ensure successful implementation of new processes.
Conduct process audits and ensure compliance with internal controls and regulations.
Mentor, guide, and develop team members.

Minimum Requirements

Relevant qualification in Financial Management, Industrial Engineering, or Chartered Accountant (CA).
Experience with Microsoft Teams & Microsoft Excel (Advanced).
Experience with SAP.
Experience with process mapping tools and methodologies (e.g., Lean, Six Sigma – advantageous).
Minimum 5 years' experience in a similar role.
Proven experience in business process management, improvement, or operational strategy.
Strong leadership and team management experience.
Excellent analytical and problem-solving skills.
Strong understanding of financial and operational processes.
Ability to work cross-functionally and influence stakeholders.
Excellent communication and presentation skills.

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