Business Support Manager

SUMMARY:
About Our Client:
Our client is an established software company specializing in the implementation of business software with a full ERP component. Their solution is one of the leading ERP platforms globally and continues to experience rapid growth within South Africa.

About the Role:
We are seeking a high-performing professional who thrives in a fast-paced environment to work closely with the CEO and broader team. This role provides strategic support, ensures operational efficiency, and plays a key part in keeping the organisation running smoothly.

POSITION INFO:
Key Responsibilities:

• Manage the CEO’s calendar, inbox, and schedule, proactively coordinating shifting priorities.
• Plan, coordinate, and attend internal and external meetings alongside the CEO.
• Track, manage, and update action items from meetings, ensuring timely follow-up with relevant stakeholders.
• Provide support with basic bookkeeping tasks (e.g., raising invoices, liaising with the bank).
• Draft, update, and maintain company policies and procedures.
• Oversee office and facilities support.
• Support HR with onboarding processes and related logistics for new employees.
• Prepare, manage, and submit monthly expenses and reimbursement reports.

• Diploma or degree in Business Administration, Office Management, or a related field.
• Previous experience in an Executive Assistant or Operational Support role.
• Proven experience in office management and coordinating cross-functional teams.
• Basic bookkeeping knowledge.
• Exceptional organisational, time management, and prioritisation skills.
• Ability to operate effectively in a fast-paced environment.
• High level of professionalism and discretion when handling confidential information.
• Strong written and verbal communication skills.
• Proficiency in Excel and the broader Microsoft Office suite.