CMDB and 3PP Configuration Engineer

SUMMARY:
Our client in the telecom sector is looking for a CMDB and 3PP Configuration Engineer on a contract duration of 5 months. 

The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate, secure, and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity, supporting audits, and enabling efficient change and incident management.

POSITION INFO:

• EXPERIENCE AND SKILLS
• 4+ years of experience in configuration management, infrastructure engineering, or IT operations.
• Strong experience with CMDB platforms (e.g., ServiceNow, BMC Remedy).
• Familiarity with third-party software lifecycle and vendor management.
• Proficiency in scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible, Terraform).
• Familiarity with ITIL framework and service management principles.
• Strong analytical and problem-solving abilities.
• Attention to detail and accuracy in managing configuration data.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced, high-compliance environment.
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team.
• Worked across diverse cultures and geographies.
• Pan Africa multi-cultural experience is advantageous.
• IT operations SLA management

• EDUCATION AND CERTIFICATES
• 4-year Information Science/ Information Technology/ Computer Science/ Engineering (or related) Degree
• Information Technology Infrastructure Library (ITIL) Certification Foundation or Expert v3 / Managing Professional/Master (Preferred)
• ServiceNow Certified System Administrator
• HashiCorp Certified: Terraform Associate
• Red Hat Certified Specialist in Ansible Automation
• Python Institute – PCEP or PCAP
• Certified Information Systems Auditor (CISA)
• BMC Remedy Administrator Certification (if applicable)
• CompTIA Server+ or Linux+ (for infrastructure fundamentals)