CMDB and 3PP Configuration Engineer

Recruiter:

A 1L Realization (Pty) Ltd

Job Ref:

JHB000779/Tshid

Date posted:

Tuesday, September 2, 2025

Location:

Johannesburg, South Africa

SUMMARY:
Our client in the telecom sector is looking for a CMDB and 3PP Configuration Engineer on a contract duration of 5 months.

The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate, secure, and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity, supporting audits, and enabling efficient change and incident management.

POSITION INFO:

EXPERIENCE AND SKILLS
4+ years of experience in configuration management, infrastructure engineering, or IT operations.
Strong experience with CMDB platforms (e.g., ServiceNow, BMC Remedy).
Familiarity with third-party software lifecycle and vendor management.
Proficiency in scripting (e.g., Python, PowerShell) and automation tools (e.g., Ansible, Terraform).
Familiarity with ITIL framework and service management principles.
Strong analytical and problem-solving abilities.
Attention to detail and accuracy in managing configuration data.
Excellent communication and collaboration skills.
Ability to work in a fast-paced, high-compliance environment.
Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team.
Worked across diverse cultures and geographies.
Pan Africa multi-cultural experience is advantageous.
IT operations SLA management

EDUCATION AND CERTIFICATES
4-year Information Science/ Information Technology/ Computer Science/ Engineering (or related) Degree
Information Technology Infrastructure Library (ITIL) Certification Foundation or Expert v3 / Managing Professional/Master (Preferred)
ServiceNow Certified System Administrator
HashiCorp Certified: Terraform Associate
Red Hat Certified Specialist in Ansible Automation
Python Institute – PCEP or PCAP
Certified Information Systems Auditor (CISA)
BMC Remedy Administrator Certification (if applicable)
CompTIA Server+ or Linux+ (for infrastructure fundamentals)

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