COMMUNICATIONS MANAGER

SUMMARY:
Lead and execute our internal and external communication strategies.

POSITION INFO:

Our client with a national footprint within the financial sector seeks the duties of a highly skilled Communications Manager.

Key Responsibilities

Strategic Communication Planning

• Develop and implement integrated communication strategies aligned with organisational goals.
• Craft clear, compelling messaging for internal and external audiences.
• Support executive leadership with communication planning, speechwriting, and strategic advice.
• Ensure brand consistency across all communication touchpoints.

Internal Communications

• Lead internal communication initiatives to strengthen culture, engagement, and alignment.
• Manage communication around organisational updates, change‑management initiatives, and leadership messages.
• Develop content for newsletters, intranet platforms, employee campaigns, and internal events.
• Partner with HR and leadership teams to support employee‑experience initiatives.

External Communications & Public Relations

• Manage media relations, including press releases, media statements, and journalist engagement.
• Build and maintain relationships with key media outlets and industry stakeholders.
• Support crisis communication planning and response.
• Oversee corporate reputation management and brand positioning.

Content Creation & Digital Communication

• Produce high‑quality written content including articles, reports, speeches, scripts, and marketing collateral.
• Oversee digital communication channels, including social media, website content, and email campaigns.
• Ensure all content is accurate, engaging, and aligned with brand guidelines.
• Monitor digital performance metrics and optimise communication strategies accordingly.

Stakeholder Engagement

• Collaborate with cross‑functional teams to ensure cohesive messaging.
• Support communication needs for projects, campaigns, and organisational initiatives.
• Provide communication guidance to internal stakeholders and business units.

Project & Campaign Management

• Plan and execute communication campaigns from concept to delivery.
• Manage timelines, budgets, and external service providers (agencies, designers, writers).
• Evaluate campaign effectiveness and implement improvements.

Qualifications & Experience

• Bachelor’s degree in Communications, Public Relations, Marketing, Journalism, or related field.
• 10 years’ experience in corporate communications, PR, or brand management.
• Experience in financial services or a regulated industry is advantageous.
• Strong writing, editing, and storytelling skills.
• Proven experience managing media relations and digital communication channels.
• Proficiency in communication tools, CMS platforms, and social media management.

Key Competencies

• Exceptional written and verbal communication skills.
• Strategic thinker with strong planning and organisational abilities.
• Ability to manage multiple projects and deadlines.
• Strong stakeholder‑management and relationship‑building skills.
• Creative mindset with attention to detail.
• High level of professionalism, discretion, and sound judgement.
• Ability to work under pressure in a dynamic environment.

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