CRM / Customer Relations Manager - Panel Shop

Recruiter:

Hedz recruitment solutions

Job Ref:

CRM240425JHB

Date posted:

Friday, April 25, 2025

Location:

Johannesburg, South Africa

Salary:

R35 000 R40 000 per month Benefits: UIF + Provident Fund

SUMMARY:
A reputable and busy panel shop based in Johannesburg is looking for a dynamic Customer Relations Manager (CRM) to join their team. This vacancy is ideal for someone with strong customer service skills and proven experience in the panel shop environment.

POSITION INFO:

Customer Relations Manager Job Panel Shop | Johannesburg, Gauteng

A reputable and busy panel shop based in Johannesburg is looking for a dynamic Customer Relations Manager (CRM) to join their team. This vacancy is ideal for someone with strong customer service skills and proven experience in the panel shop environment.

Location: Johannesburg, Gauteng

Salary: R35 000 R40 000 per month

Benefits: UIF + Provident Fund

Requirements:

5 to 10 years of experience in a panel shop environment is essential
Strong working knowledge of TMS, Audawatch, and insurance portals
Skilled in handling customer complaints and ensuring swift resolutions
Proven ability to maintain CSI scores above 95%
Ability to generate and interpret reports
Experience overseeing service advisors
Excellent communication, leadership, and organizational skills

To apply, please send your CV to with the subject line: CRM Job Johannesburg

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