CRM Specialist

SUMMARY:
Are you a CRM Specialist looking forward to develop and coordinate full funnel customer journeys strategies and manage the implementation thereof on the relevant platforms? We have a permanent role based in Pretoria.

POSITION INFO:
Minimum education (essential):
- Diploma (Communications / Marketing)

Minimum education (desirable):
- Degree (Communications / Marketing)

Minimum applicable experience (years):
- 5 years

Required nature of experience:
- Business to Consumer marketing.
- Experience in international markets.
- Experience with customer journey strategy development, reporting and implementation with a focus on emails.

Skills and Knowledge (essential):
- Customer journey strategy development
- Customer journey implementation, testing and reporting
- Data analysis
- Customer journey insight generation and optimizations
- GA4 (Google Analytics 4)
- Marketing Cloud (Salesforce marketing tool)
- MailChimp
- Competitor analysis
- Proficient in Google Suite

Responsibilities
- Customer Journey / CRM Management
- Strategic management and support
- Data Tracking & Reporting
- Continuous Improvement
- Marketing Administration
- QMS

Please call us on 0100300127

NB: Should you not hear from us within 6weeks, please consider your application unsuccessful.