CRO/UX Specialist

SUMMARY:
We’re seeking a CRO/UX Specialist to optimise digital experiences and drive measurable conversion improvements across web and mobile platforms. This permanent role, based in Bryanston, Johannesburg, suits a data-driven professional with a strong eye for user experience, A/B testing, and customer journey optimisation.

POSITION INFO:
Responsibilities

• Analyzing client data and behavior to find optimization opportunities
• Setting up and running A/B tests and user research
• Advising clients and setting impactful priorities
• Contributing to marketing strategies and online growth
• Collaborating with advertising, copy, SEO, design, and development
• Further developing our client’s CRO/UX proposition
• Identifying new opportunities and translating them into plans
• Actively contributing to client presentations and reports
• Ensuring a data-driven approach in projects
• Staying up-to-date with industry trends and tools.

• At least 3 years of experience in CRO and UX
• Experience with A/B testing and user research
• Strong communication skills
• Proactive and able to work independently
• Analytical mindset with tools like GA and Hotjar
• Knowledge of online marketing strategies
• Tool-agnostic and experience with various testing tools is a plus
• Able to think strategically with clients
• Team player who loves collaboration