Capacity Management DevOps Co-ordinator

 

Recruiter:

IOCO

Job Ref:

iOCO00994

Date posted:

Thursday, September 2, 2021

Location:

Johannesburg, South Africa

Salary:

Negotiable


SUMMARY:
The Role:

Our client, a major player in the automotive industry is searching for a Capacity Management DevOps Co-Ordinator.

Essential functions:

This Job description is about Application DevOps and functionally related tasks around the manage capacity process for th...

POSITION INFO:
The Role:

Our client, a major player in the automotive industry is searching for a Capacity Management DevOps Co-Ordinator.

Essential functions:

This Job description is about Application DevOps and functionally related tasks around the manage capacity process for the whole BMW IT Group. 

  • Continuous enhancement and operations of the company solution.
  • Responsible for technical operation of infrastructure components like Application-, Web-, and Unix server Operation as well as Oracle Databases and the overall 
    application interfaces.
  • Support Development of IT infrastructure architecture setup and configuration according to the company Standards.
  • Consulting and supporting of LSV stakeholders at the company regarding IT-Infrastructure capacity measurement data, cost calculations and invoicing.
  • Supervise the monthly infrastructure measurement data load.
  • 2nd and 3rd Level Support for the company LSV.
  • Creating and refinement of user stories about the company LSV solution.
  • Steering of User Story Implementations with external Providers.
  • Onboarding, Transition and Overall Steering of external Providers.
  • Responsible for all required documentations including Operations manual, security, test concept etc.
  • Experience in Developing and Steering Test-Concepts for upcoming software features and releases with an external provider.
  • Responsible for developing and configuring systems to deploy, host, monitor and run LSV across on-premise solutions and preferred Cloud solutions.
  • Practical IT Operations Experience (like logging, monitoring etc.) and experience in steering of IT Provider who are in charge for Ops .
  • Experience ensuring that Service Level Targets (SLTs) are known and communicated to the feature team and other stakeholders.
  • Working in a small team and backup each other while vacation periods (contains also functional tasks within the application LSV)

Additionally: Affinity and willingness to also be involved in 
following related topics:

  • Manage capacity process.
  • Volume measurements and planning.
  • Cross charges to the company legal entities.
  • Budget related questions and supporting reports.
  • Benchmarks, infrastructure service price calculations, proof of 
    efficiency, etc. 
Skills and Experience:

Essential Qualification:

  • Relevant IT / Business Degree
  • German speaking advantageous, but not required

Experience required:

  • Degree in Information Systems or equivalent experience 
  • ITIL certification (advantageous)
  • Minimum of 8 years IT working experience
  • ITIL process knowledge and work experience (Required)
  • Minimum 5 yearsâ?? experience in an Operations environment
Key Accountabilities:

Functional Skills:

  • IT Service Management (ITSM)
  • Ability to conceptualise complex information, but also delve into the details when required
  • Experience with ITIL
  • Experience with the Agile Methodology
  • Understanding of BMW Processes and tools (advantageous)

Technical Skills:

  • Experience in Data Warehousing
  • Experience in Application-, Web-, and Unix server Operation (Payara)
  • Experience in Oracle Database Operation
  • In-depth working knowledge of IT Infrastructure and Platforms - Operating systems like Linux, Platforms like Databases (specifically Oracle), Web 
    technologies (specifically GlassFish and Payara Servers)
  • Preferred experience with Cloud technology (e.g. AWS, Azure, Google)
  • Experience in Shell, Oracle SQL, JavaScript, WebserverConfigurations, Informatica ETL, Oracle APEX, Business Intelligence Reporting
  • Experience in Managing Application Interfaces (APIs, DB Interfaces, etc.)
  • Service Now, ITSM or similar Ticket Management Systems
  • Knowledge of IT production cost calculation
  • Ability to conceptualise complex information, but also delve into the details when required (also on a technical level)
Personality and Attributes:

Soft Skills:

  • Good Communication skills
  • Ability to relate to a variety of Stakeholders at different organisational levels
  • Strong ability to understand and interpret Business needs and requirements with the ability to move concepts through to proposal and finally successful implementation.
  • Strong interpersonal skills, including Intercultural understanding
  • Able to work under pressure and be resilient in stressful situations
  • Must be self-motivated and open to learn independently
  • Problem solving capabilities
  • Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
  • Above-board work ethics
  • Flexibility to take up different tasks in the project
  • Ability and willingness to coach and give training to fellow colleagues and users when required
  • Willing and able to travel internationally


 

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