Capacity Management DevOps Co-ordinator

SUMMARY:
The Role:

Our client, a major player in the automotive industry is searching for a Capacity Management DevOps Co-Ordinator.

Essential functions:

This Job description is about Application DevOps and functionally related tasks around the manage capacity process for th...

POSITION INFO:
The Role:

Our client, a major player in the automotive industry is searching for a Capacity Management DevOps Co-Ordinator.

Essential functions:

This Job description is about Application DevOps and functionally related tasks around the manage capacity process for the whole BMW IT Group. 

• Continuous enhancement and operations of the company solution.
• Responsible for technical operation of infrastructure components like Application-, Web-, and Unix server Operation as well as Oracle Databases and the overall 
  application interfaces.
• Support Development of IT infrastructure architecture setup and configuration according to the company Standards.
• Consulting and supporting of LSV stakeholders at the company regarding IT-Infrastructure capacity measurement data, cost calculations and invoicing.
• Supervise the monthly infrastructure measurement data load.
• 2nd and 3rd Level Support for the company LSV.
• Creating and refinement of user stories about the company LSV solution.
• Steering of User Story Implementations with external Providers.
• Onboarding, Transition and Overall Steering of external Providers.
• Responsible for all required documentations including Operations manual, security, test concept etc.
• Experience in Developing and Steering Test-Concepts for upcoming software features and releases with an external provider.
  
• Responsible for developing and configuring systems to deploy, host, monitor and run LSV across on-premise solutions and preferred Cloud solutions.
• Practical IT Operations Experience (like logging, monitoring etc.) and experience in steering of IT Provider who are in charge for Ops .
• Experience ensuring that Service Level Targets (SLTs) are known and communicated to the feature team and other stakeholders.
• Working in a small team and backup each other while vacation periods (contains also functional tasks within the application LSV)

Additionally: Affinity and willingness to also be involved in 
following related topics:

• Manage capacity process.
• Volume measurements and planning.
• Cross charges to the company legal entities.
• Budget related questions and supporting reports.
• Benchmarks, infrastructure service price calculations, proof of 
  efficiency, etc. 

Essential Qualification:

• Relevant IT / Business Degree
• German speaking advantageous, but not required

Experience required:

• Degree in Information Systems or equivalent experience 
• ITIL certification (advantageous)
• Minimum of 8 years IT working experience
• ITIL process knowledge and work experience (Required)
• Minimum 5 yearsâ?? experience in an Operations environment

Functional Skills:

• IT Service Management (ITSM)
• Ability to conceptualise complex information, but also delve into the details when required
• Experience with ITIL
• Experience with the Agile Methodology
• Understanding of BMW Processes and tools (advantageous)

Technical Skills:

• Experience in Data Warehousing
• Experience in Application-, Web-, and Unix server Operation (Payara)
• Experience in Oracle Database Operation
• In-depth working knowledge of IT Infrastructure and Platforms - Operating systems like Linux, Platforms like Databases (specifically Oracle), Web 
  technologies (specifically GlassFish and Payara Servers)
• Preferred experience with Cloud technology (e.g. AWS, Azure, Google)
• Experience in Shell, Oracle SQL, JavaScript, WebserverConfigurations, Informatica ETL, Oracle APEX, Business Intelligence Reporting
• Experience in Managing Application Interfaces (APIs, DB Interfaces, etc.)
• Service Now, ITSM or similar Ticket Management Systems
• Knowledge of IT production cost calculation
• Ability to conceptualise complex information, but also delve into the details when required (also on a technical level)

Soft Skills:

• Good Communication skills
• Ability to relate to a variety of Stakeholders at different organisational levels
• Strong ability to understand and interpret Business needs and requirements with the ability to move concepts through to proposal and finally successful implementation.
  
• Strong interpersonal skills, including Intercultural understanding
• Able to work under pressure and be resilient in stressful situations
• Must be self-motivated and open to learn independently
• Problem solving capabilities
• Ability to work interdependently as well as independently and to submit deliverables on time and with excellent quality
• Above-board work ethics
• Flexibility to take up different tasks in the project
• Ability and willingness to coach and give training to fellow colleagues and users when required
• Willing and able to travel internationally

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