Case Management Officer

Recruiter:

Fempower

Job Ref:

PT006639/LM

Date posted:

Tuesday, September 21, 2021

Location:

Capetown, South Africa

SUMMARY:
Our client within the Motor Industry has an opportunity available for a Case Management Officer in the Bellville, Cape Town area.

POSITION INFO:
Education and Experience Requirements:

An appropriate grade 12 certificate and/ or equivalent academic qualification
Professional orientated behavior essential (walk-inns, employees and employers, trade union officials and employers’ organizations as well as attorneys)
Switchboard operation knowledge and experience required
Computer Literacy
Proficient in Official languages, including English and Afrikaans
Prior experience in interpreting in Statutory Labour Dispute Resolution processes an added advantage
Knowledge of the Dispute Resolution Centre processes would be an advantage
Knowledge of Case Management System

KPAs:

Allocate files on CMS and manage case file actions from start to end of process including review applications where necessary
Capture and schedule cases and notify parties of the set down date and file proof of service
Interpret at hearings when necessary
Liaise with the CCMA and Labour Court/DOL where necessary
Oversee and complete SECT 143(3) Applications and maintain register
Process condonations and rescission applications
Allocate cases to Panelists
Prepare and compile accounts for payment
Handle complaints and queries
Switchboard operator

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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