Case Management Officer

SUMMARY:
Our client within the Motor Industry has an opportunity available for a Case Management Officer in the Bellville, Cape Town area.

POSITION INFO:
Education and Experience Requirements:

• An appropriate grade 12 certificate and/ or equivalent academic qualification
• Professional orientated behavior essential (walk-inns, employees and employers, trade union officials and employers’ organizations as well as attorneys)
• Switchboard operation knowledge and experience required
• Computer Literacy
• Proficient in Official languages, including English and Afrikaans
• Prior experience in interpreting in Statutory Labour Dispute Resolution processes an added advantage
• Knowledge of the Dispute Resolution Centre processes would be an advantage
• Knowledge of Case Management System

• Allocate files on CMS and manage case file actions from start to end of process including review applications where necessary
• Capture and schedule cases and notify parties of the set down date and file proof of service
• Interpret at hearings when necessary
• Liaise with the CCMA and Labour Court/DOL where necessary
• Oversee and complete SECT 143(3) Applications and maintain register
• Process condonations and rescission applications
• Allocate cases to Panelists
• Prepare and compile accounts for payment
• Handle complaints and queries
• Switchboard operator

NB! This job is now closed. You can apply for other jobs by uploading your CV.