Case Management Officer

 

Recruiter:

Fempower

Job Ref:

PT006639/LM

Date posted:

Tuesday, September 21, 2021

Location:

Capetown, South Africa


SUMMARY:
Our client within the Motor Industry has an opportunity available for a Case Management Officer in the Bellville, Cape Town area.

POSITION INFO:
Education and Experience Requirements:

  • An appropriate grade 12 certificate and/ or equivalent academic qualification
  • Professional orientated behavior essential (walk-inns, employees and employers, trade union officials and employers’ organizations as well as attorneys)
  • Switchboard operation knowledge and experience required
  • Computer Literacy
  • Proficient in Official languages, including English and Afrikaans
  • Prior experience in interpreting in Statutory Labour Dispute Resolution processes an added advantage
  • Knowledge of the Dispute Resolution Centre processes would be an advantage
  • Knowledge of Case Management System
KPAs:
  • Allocate files on CMS and manage case file actions from start to end of process including review applications where necessary
  • Capture and schedule cases and notify parties of the set down date and file proof of service
  • Interpret at hearings when necessary
  • Liaise with the CCMA and Labour Court/DOL where necessary
  • Oversee and complete SECT 143(3) Applications and maintain register
  • Process condonations and rescission applications
  • Allocate cases to Panelists
  • Prepare and compile accounts for payment
  • Handle complaints and queries
  • Switchboard operator
Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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